Media Services Supervisor

University of Nebraska-Lincoln; Lincoln (NE); On-site; USD 50,000 - 61,000; Full time

Job summary

University of Nebraska-Lincoln's Media Services Supervisor position at University Television-0912 oversees front-line technical and operational supervision for Nebraska Public Media's media services, including television, radio, and streaming traffic operations.

The role trains and supports staff in scheduling, automation, metadata, asset management, and related media delivery systems to ensure accurate logs, timely spot placement, and reliable streaming across platforms.

Qualifications

• Associate’s degree and three (3) years of experience in broadcast traffic, media operations, or related environment.
• Additional years of relevant experience or education may substitute for required education/experience on a year-for-year basis.
• Knowledge of underwriting contract workflows, including availability, spot placement, inventory maintenance, performance affidavits, and contract fulfillment.
• Knowledge of metadata entry, asset registration, rights management, playlists, and distribution standards for broadcast and streaming platforms.

Responsibilities

• Provide front-line technical and operational supervision for Nebraska Public Media’s Media Services department.
• Train, support, and supervise staff in scheduling, automation, metadata, asset management, and related media delivery systems.
• Ensure accurate broadcast logs, timely spot placement, and reliable streaming support across all platforms.
• Support implementation of approved systems, workflows, and process changes; troubleshoot issues as needed.

Skills

Verbal and written communication

Supervisory/leadership

Problem solving

Cross-functional coordination

Education

Associate’s degree in broadcast engineering, media technology, information systems, business management, communications, or related field

Bachelor’s degree (preferred)

Tools

ProTrack

PBS Edisen sIX

PBS Media Manager

EIDR/IMDb/YouTube/Media Pulse

Job description

Description Of Work

The Media Services Supervisor provides front-line technical and operational supervision for Nebraska Public Media’s Media Services department, including television, radio, and streaming traffic operations, underwriting contract services, metadata support, asset registration, and the Media Services Helpdesk. This position trains, supports, and supervises Media Services staff in the daily use of scheduling, automation, metadata, asset management, and related media delivery systems to ensure accurate broadcast logs, timely spot placement, reliable streaming support, and continuity of services.

Working Title

Media Services Supervisor

Department

University Television-0912

Description Of Work

The Media Services Supervisor provides front-line technical and operational supervision for Nebraska Public Media’s Media Services department, including television, radio, and streaming traffic operations, underwriting contract services, metadata support, asset registration, and the Media Services Helpdesk. This position trains, supports, and supervises Media Services staff in the daily use of scheduling, automation, metadata, asset management, and related media delivery systems to ensure accurate broadcast logs, timely spot placement, reliable streaming support, and continuity of services.

The position supports implementation of approved systems, workflows, and process changes; troubleshoots operational and technical issues; assists with rights management, playlist, distribution, and metadata compliance; and serves as a working supervisor to maintain operational coverage when needed. This role works under the direction of Media Operations leadership to ensure Media Services processes are carried out consistently, accurately, and in alignment with established standards and organizational needs.

Nebraska Public Media offers a full spectrum of communications services to the citizens of Nebraska, the nation and the world. Some of these services include a nine-station, statewide noncommercial public television network affiliated with PBS ; a nine-station, statewide noncommercial public radio network affiliated with NPR ; a cutting-edge Digital Media Group; and state-of-the-art audio, video and multimedia production capability delivered via broadcast, satellite, cable, Internet and broadband delivery channels.

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://equity.unl.edu/notice-nondiscrimination/.

Minimum Required Qualifications

• Associate’s degree in broadcast engineering, media technology, information systems, business management, communications, or related field and three (3) years of experience in broadcast traffic, media operations, broadcast engineering support, or related environment.
• Additional years of relevant experience or completed relevant education may substitute for required education/experience on a year-for-year basis.
• Knowledge of underwriting contract workflows, including availability, spot placement, inventory maintenance, performance affidavits, and contract fulfillment.
• Knowledge of metadata entry, asset registration, rights management, playlists, and distribution standards for broadcast and streaming platforms.
• Knowledge of broadcast automation, streaming, encoding, database systems, scheduling/traffic systems, and related technical infrastructure used in media operations.
• Ability to troubleshoot routine operational, scheduling, automation, streaming, metadata, and media delivery issues and elevate complex technical concerns as needed.
• Ability to supervise, train, support, and provide direction to staff.
• Ability to coordinate effectively with internal departments, vendors, and internal customers.
• Skill in Microsoft 365 applications, including Excel, sufficient to review reports, track workflow information, and support operational documentation.
• Strong verbal, written, and interpersonal communication skills.

Preferred Qualifications

• Bachelors degree.
• Knowledge of ProTrack, PBS Edisen sIX, PBS Media Manager, EIDR , IMDb, YouTube, Media Pulse, remote support tools, or comparable media operations platforms.
• Knowledge of applicable State of Nebraska, University of Nebraska, FCC , industry, and organizational procedures related to Media Services operations.
• Ability to identify recurring workflow issues and recommend improvements to support accuracy, efficiency, service continuity, and customer support.

Posted Salary

$55,000/yr. minimum