Media Services Coordinator

Tennessee Board of Regents; Franklin (TN); On-site; USD 48,000 - 57,000; Full time

Job summary

Columbia State Community College seeks a Media Services Coordinator to maintain audiovisual equipment and provide support for events, live streaming, and instructional media projects. The role is based on the Williamson County campus with heavy hands-on AV responsibilities.

Responsibilities include testing, troubleshooting, and maintaining equipment, coordinating with IT, and supporting instructional technology to enable enrollment success and student outcomes.

Qualifications

• Bachelor’s degree in related field.
• One year experience troubleshooting and maintaining electronic equipment.
• One year experience operating audio, video, photographic and computer equipment.

Responsibilities

• Provide first level desktop and AV diagnostics and support.
• Repair and maintain electronics and AV equipment across campuses.
• Coordinate with IT for computer, software, and network issues.
• Set up and test classroom systems for events and productions.

Skills

A/V support

Technical troubleshooting

Communication

Documentation

Education

Bachelor's degree in related field

Tools

Extron Global Configurator

Extron video conferencing

IP networking basics

Job description

The Media Services Coordinator

supports the Office of Media Services by maintaining audiovisual equipment in classrooms and other college locations; providing audiovisual support for events, desktop video conferencing, live streaming, and faculty and student media projects.

This in-person position is located on the Williamson County, TN campus

Essential Functions

• First level desktop support & diagnostics for audiovisual equipment and system issues.
• Repairs and maintains simple to complex electronic equipment.
• Collaborates with Information Technology to resolve computer, software, and network issues.
• Standardizes classroom equipment by performing modifications to existing systems and new systems across all campuses (primarily Williamson); tests and debugs systems to ensure optimal operation.
• Diagnostics and troubleshooting of hardware/software.
• Provides audiovisual support for presentations and productions including delivery, setup, and retrieval for events.
• Provides lighting, sound, and video display/projection support for events.
• Programs audiovisual control systems.
• Secondary support for Desktop Video Conferencing.
• Provides subject matter expert support for instructional technology.
• Coordinates support services with Media Services Manager and Theater Coordinator.
• Operates theatrical lighting equipment including but not limited to lighting control consoles, DMX controlled equipment, etc.
• Operate professional sound equipment including but not limited to various analog and digital sound consoles, wireless handheld and belt pack microphone equipment, direct sources, various wired microphones, etc.
• Provides extended services to off-campus sites as needed.
• Support development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area.

Supplemental Functions

• Maintain inventory of audiovisual equipment, spare parts, supplies, tools, and diagnostic equipment.
• Provides video, audio, and lighting support in the Flexible Instructional Space (FIS) and Community room at the Williamson Campus.
• Supervises the work and duties of student/temporary contract employees.
• Keeps current on emerging audiovisual technology best practices in education through reading and by attending conferences/workshops/classes.
• Identifies audiovisual and departmental needs: makes recommendations for improvements.
• Participates in other college activities, committees, or special assignments.
• Other duties as assigned.

Education, Training, and Experience

Required:

• Bachelor’s degree in related field.
• One year experience troubleshooting and maintaining electronic equipment.
• One year experience operating audio, video, photographic and computer equipment.

Additional Experience Desired

• Extron Global Configurator.
• Familiarity with Extron video conferencing systems.
• Understanding of internet protocol (IP).
• Digital Multiplex controlled lighting systems.

Knowledge, Skills, and Abilities

• Knowledge of tools and equipment used in electronics work.
• Knowledge of electronic systems and design layout.
• Must have strong technical skills in the operation of video, sound, and computer devices.
• Must have excellent communication and organizational skills.
• Must have skills in the use of Word, Outlook, PowerPoint, and Excel.
• Ability to instruct and demonstrate to others.
• Ability to troubleshoot electronic systems.
• Ability to write processes and procedures.
• Ability to work independently without supervision.
• Ability to relate to the faculty, staff, and student population.
• Must be proactive and continue pursuing certifications and new technology.
• Maintain and update technical knowledge and be aware of impact of new technology.

Working Conditions

• Heavy use of personal computers.
• Normal use of telephone and standard office equipment.
• Frequent travel to perform essential functions at extended campuses, attend meetings, workshops, professional development or other business-related functions.
• Work outside of normal business hours as required.
• Frequent standing, lifting, and climbing within office and campus environment.
• Frequent lifting of up to 40 pounds.

Titles Supervised

Temporary / Contract / Freelance

Student workers

Hiring Salary Range (Annual)

$47,540 - $57,050

This in person position is based at the Williamson County, TN Campus

Special Note to Applicants

Salary offers are determined based on documented education and relevant full‑time experience. Applicants are responsible for ensuring all qualifying credentials and experience are clearly reflected on their resume for consideration.

About Columbia State Community College

As Tennessee’s first community college (established in 1966), Columbia State is committed to student success both in and out of the classroom, as well as economic and community development in our nine‑county service area. Columbia State is a member of the Tennessee Board of Regents.

Columbia State offers a comprehensive benefits package, including but not limited to the following:

• Vacation and Sick Leave
• 14 paid holidays
• Medical, dental, vision and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents

Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, disability, age, status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.

The following person has been designated to handle inquiries regarding nondiscrimination policies:

Executive Director of Human Resources

[e-mail]

1665 Hampshire Pike, Columbia, TN 38401

931-540-2501