Media Operations Technician

NBCUniversal; Stamford (CT); On-site; USD 50,000 - 60,000; Full time

Job summary

NBCUniversal is seeking a Media Operations Technician to join their Media Operations Center in Stamford, CT. This role involves overseeing the digital supply chain, ensuring timely and accurate delivery of content across platforms. The ideal candidate will have a high school diploma or relevant certification, strong attention to detail, and the ability to work flexible hours. Benefits include health insurance, 401(k), and tuition reimbursement.

Benefits

Health Insurance

401(k)

Paid Leave

Tuition Reimbursement

Qualifications

• High school diploma and relevant certification or associate degree in Media or Communications.
• Knowledge of digital formats, codecs, and industry tools.

Responsibilities

• Maintain on-air continuity by completing all broadcast content.
• Perform real-time quality control screening of content.
• Verify and create metadata on inbound content.

Skills

Attention to Detail

Communication Skills

Problem Solving

Education

High school diploma

Associate degree in Media or Communications

Tools

Digital Formats

Codecs

Broadcast Technical Systems

Job description

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our Impact

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY, and Golf Channel along with digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The spin-off is expected to be completed during 2025.

Job Description

NBCUniversal is home to a Media Operations Center team that oversees the inbound and outbound digital delivery of NBCUniversal content. The team is responsible for sourcing, preparing, and fulfilling content to outlets such as cable networks, online destinations, Peacock, and more. You will be part of a 24x7 motivated team supporting media content fulfillment to NBCUniversal’s distribution outlets.

As a Media Operations Technician, you will handle all aspects of the digital supply chain: content QC, encoding, editing, and delivery. This requires focus, attention to detail, communication skills, and determination to ensure assets are distributed properly and timely, maintaining a 99.999% reliability goal.

Responsibilities

1. Maintain on-air continuity by completing all broadcast content including long-form, short-form, promos, commercials, and graphics as per NBC Universal’s automated system, the “Make-list”.
2. Learn and perform all technical processes and technologies in the Media Operations Center, including future updates.
3. Support NBC Universal’s Program Operations, On-Air Marketing, and Programming departments with ingest, transcode, and QC needs.
4. Verify and create metadata on inbound content to prepare it for distribution to broadcast networks, streaming platforms like Peacock, and secondary outlets.
5. Ensure inbound and outbound content meet technical specifications of NBCU and clients.
6. Perform real-time, high-resolution quality control screening of content to identify legal, technical, and creative issues, ensuring compliance with FCC/NBCU standards.

Qualifications

Requirements:

• High school diploma and relevant certification or associate degree in Media or Communications, or equivalent professional experience.
• Willingness to view all NBC Universal content, including mature material.

Desired Characteristics

• Proven track record of exceeding performance expectations.
• Punctual, hardworking, disciplined, dependable.
• Knowledge of digital formats, codecs, and industry tools.
• Understanding of broadcast and production technical systems and standards.
• Detail-oriented, team player with good communication skills and a positive attitude.
• Ability to multi-task and meet deadlines.
• Willingness to learn new technologies.
• Problem-solving skills under pressure.
• Experience with PC and MAC systems.
• Bilingual in English and Spanish is a plus.

Additional Requirements

• Willing to work in Stamford, CT, onsite as per company strategy.
• Flexible to work any shift, including overnights, weekends, sometimes on short notice.
• Unrestricted US employment authorization.
• Apply via NBC Universal career site.
• Must be 18+ and willing to undergo background check.
• Hybrid work model: initially from Englewood Cliffs, NJ, then Stamford, CT.

This position offers benefits including health insurance, 401(k), paid leave, tuition reimbursement, and more. Salary: $50,000 - $60,000.