Media Operations Manager

TMN Toyota Motor North America Company; Plano (TX); On-site; USD 95,000 - 140,000; Full time

Job summary

Toyota Motor North America seeks a Media Operations Manager to oversee internal video production from pre- to post-production and webcast meetings, leading a six-person technical team and coordinating with outsourced partners for about 500 annual projects.

You will manage contracts, budgets, and KPIs, drive data-driven process improvements, and communicate with senior stakeholders to align expectations while delivering high-quality media services that reflect Toyota’s values.

Qualifications

• Bachelor’s degree or equivalent relevant work experience.
• Self-driven, proactive and experienced people-leader who works independently, takes ownership, and supports company initiatives with minimal guidance.
• Strong ability to gather, analyze, and interpret data to inform strategy and drive process improvements.
• A continuous learning mindset and enthusiasm for taking on new challenges.
• Excellent planning, organization, time management, and interpersonal skills, with the ability to collaborate effectively across departments and with external vendors.
• Outstanding written and verbal communication skills, including the ability to develop and present strategies to senior leadership.
• Demonstrated experience in video production.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Adobe Creative Suite.
• Added bonus if you have Experience with project management software, such as Monday.com.
• Experience in developing and managing the deliverables of an annual strategy for senior leadership that includes industry insight, vendor data, as well as the upcoming priorities.
• Experience with vendor requests for information and proposals, service provider evaluation, and contract review.
• Strong budgeting, accrual, and forecasting skills.
• Experience with SAP/Ariba.
• Familiarity with Toyota Way guiding principles and Toyota-specific training.

Responsibilities

• Lead and develop six internal technical team members to deliver successful media projects by leveraging team strengths, thoughtfully assigning work (500 annual projects), and managing workloads effectively.
• Manage outsourced supplier performance through contract and KPI management, ongoing relationship building, and clear, consistent communication.
• Maintain regular and effective communication with customers and other key stakeholders to ensure expectations are aligned and issues are addressed proactively.
• Ensure the right equipment, software, and training are in place through forward-looking planning, industry benchmarking, and effective budget management totaling $7M.
• Identify and prioritize opportunities for improvement to maintain operational excellence and build executive support through compelling business cases as needed.

Skills

People leadership

Data analysis

Strategic planning

Communication

Collaboration

Budgeting

Education

Bachelor’s degree or equivalent relevant work experience

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Adobe Creative Suite

SAP/Ariba

Monday.com

Job description

Overview

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who we’re looking for

Toyota’s People & Property Services Department is looking for a passionate and highly motivated Media Operations Manager. The primary responsibility of this role is to oversee the strategic planning and daily operations for internal video production (pre through post-production) as well as webcast meetings across the portfolio. Reporting to the Senior Manager of Corporate Shared Services, the person in this role will support the People & Property Services department's objective to provide high quality, innovative, cost-effective services that meet Toyota’s values and principles.

What you’ll be doing

• Lead and develop six internal technical team members to deliver successful media projects by leveraging team strengths, thoughtfully assigning work (500 annual projects), and managing workloads effectively.
• Manage outsourced supplier performance through contract and KPI management, ongoing relationship building, and clear, consistent communication.
• Maintain regular and effective communication with customers and other key stakeholders to ensure expectations are aligned and issues are addressed proactively.
• Ensure the right equipment, software, and training are in place through forward-looking planning, industry benchmarking, and effective budget management totaling $7M.
• Identify and prioritize opportunities for improvement to maintain operational excellence and build executive support through compelling business cases as needed.

What you bring

• Bachelor’s degree or equivalent relevant work experience.
• Self-driven, proactive and experienced people-leader who works independently, takes ownership, and supports company initiatives with minimal guidance.
• Strong ability to gather, analyze, and interpret data to inform strategy and drive process improvements.
• A continuous learning mindset and enthusiasm for taking on new challenges.
• Excellent planning, organization, time management, and interpersonal skills, with the ability to collaborate effectively across departments and with external vendors.
• Outstanding written and verbal communication skills, including the ability to develop and present strategies to senior leadership.
• Demonstrated experience in video production.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Adobe Creative Suite.
• Added bonus if you have Experience with project management software, such as Monday.com.
• Experience in developing and managing the deliverables of an annual strategy for senior leadership that includes industry insight, vendor data, as well as the upcoming priorities.
• Experience with vendor requests for information and proposals, service provider evaluation, and contract review.
• Strong budgeting, accrual, and forecasting skills.
• Experience with SAP/Ariba.
• Familiarity with Toyota Way guiding principles and Toyota-specific training.

What we’ll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities.

A few highlights include:

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to [e-mail].

Career Possibilities

At Toyota, we don’t just have a vision, but a group of talented, dedicated people who work hard every day to turn that vision into reality. Our mission is to build a future where everyone has the freedom to move. We believe that nothing is impossible. We have big dreams and persevere through any obstacles. We work together to create the future of mobility and make the world a better place.

Toyota is a place for people who dream big and are determined to make those dreams a reality. We encourage innovation and look for people who will challenge the status quo in order to make the world a better place. We thrive on teamwork and collaboration and know diverse backgrounds, experiences and perspectives are not only the right thing for our people, they are a business imperative. Together, we’re empowered to forge our own paths - to be agile, curious and embrace a growth mindset and immerse ourselves in situations to gain new perspectives and to inspire bold, innovative ways of thinking and working. Our success as a company is directly tied to our team members’ success, and our collective ability to give back to society through an unwavering commitment to delight our customers and make people’s lives better.

If you want to be part of the next-generation of innovations that help keep the world moving, then join us. And let’s start our impossible, together.