Media Operations Manager

Fastbreak AI; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Full benefits

Stock options

Career growth opportunities

Job summary

A sports technology company in Charlotte, NC is seeking a Media Operations Manager to lead and scale a network of photographers for event coverage. The ideal candidate will manage logistics, team communications, and ensure high-quality content delivery. This role requires strong organizational skills, a background in creative services, and the ability to thrive in a fast-paced environment. Competitive compensation and benefits included.

Qualifications

• 3+ years of experience in creative operations or event logistics.
• Background in photography/videography or creative services.
• Strong organizational skills with the ability to manage multiple events.

Responsibilities

• Recruit, vet, and onboard photographers and videographers.
• Train, brief, and manage ongoing communication with creators.
• Manage end-to-end staffing: dispatching, scheduling, travel.

Skills

Organizational skills

Communication

Event logistics

Problem-solving

Education

BA/BS degree preferred

Tools

Google Sheets

Excel

Job description

Overview

Fastbreak AI is transforming sports operations at every level, from professional leagues to youth and amateur teams. Our AI-powered platform streamlines scheduling, tournament management, and group travel while helping organizations unlock new revenue through brand partnerships. We also have an event photography division and capture photos and videos at amateur sporting events across North America.

We are looking for an outstanding Media Operations Manager to lead and scale our nationwide network of photographers and videographers for our event photography division. This role blends creative services, operations, and logistics — from recruiting and vetting photo talent to dispatching teams to youth, amateur, and professional sporting events. You\u2019ll ensure world-class content capture and seamless delivery of media into our software platform while working closely with our technical product, operations, accounts, and customer success teams.

Responsibilities

• Recruit, vet, and onboard photographers and videographers in new cities across the US and Canada
• Ensure all creators meet technical requirements (equipment, file formats, upload standards)
• Train, brief, and manage ongoing communication with creators before, during, and after events
• Build and maintain a strong network of trusted creators nationwide
• Manage end-to-end staffing: dispatching, scheduling, travel planning, and event coverage
• Handle contractor agreements, W9 collection, background checks, and compliance
• Oversee payment processing, invoices, and creator support
• Ensure timely and accurate upload of content into our platform
• Use Google Sheets/Excel or other software to track budgets, creator performance, event logistics, and payments
• Provide creators with event details, shot lists, and expectations
• Monitor content delivery and troubleshoot issues in real time
• Travel to select weekend events as the on-site lead for execution and quality assurance
• Build repeatable systems for hiring, training, and dispatching creators
• Develop scalable processes to expand the network nationwide
• Apply technical solutions and AI tools to streamline communication, scheduling, and quality control
• Partner with internal teams to align creator output with product and business goals

Requirements

• 3+ years of experience in creative operations, production management, or event logistics
• Background in photography/videography or creative services
• Strong organizational skills with the ability to manage dozens of events and contractors simultaneously
• Excellent communicator with proven ability to coordinate remote teams
• Comfortable working weekends and traveling to support events
• Proficient in contracts, invoicing, and vendor management
• Skilled in Google Sheets/Excel for tracking, reporting, and light budgeting
• Experience applying technology and AI-driven tools to scale operations is a plus
• Scrappy, resourceful, and able to thrive in a fast-paced startup environment
• BA/BS degree preferred

Skills / Knowledge / Leadership

• Excellent verbal & written communication skills
• Ability to work independently and thrive as part of a team
• Skilled at multitasking and adapting quickly in a dynamic environment
• Positive, proactive attitude with strong problem-solving skills
• Exceptional attention to detail
• Comfortable learning and using proprietary software

Location & Travel

• This role is based at our headquarters in Charlotte, North Carolina
• Relocation is available and negotiable for the right candidate
• Travel: Some travel will be required for events (25%)
• Workday flexibility required, as you will be working some weekends

Benefits

• Competitive compensation package with full benefits and stock options
• Join a fast-growing sports technology company with clear pathways for career growth
• Help shape how our event photography division operates and scales
• Work in a mission-driven environment focused on improving youth and amateur sports
• Contribute to a collaborative, high-energy team that values ownership, creativity, and impact

Note: Applicants must be authorized to work in Canada or the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.