Media Manager

eCommerce Placement; New York (NY); Hybrid; USD 80,000 - 130,000; Full time

Job summary

eCommerce Placement seeks an experienced eCommerce Media Manager to oversee client engagements, lead Amazon advertising campaigns, and drive growth for major brands across digital marketplaces.

You will manage campaigns, analyze performance, and partner with clients to optimize media spend while mentoring junior team members in a hybrid NYC setting.

Qualifications

• 4 years of account management experience in digital marketing.
• Proven experience with Amazon advertising platforms.
• Strong analytical skills with Excel pivot tables.
• Excellent communication and client-facing skills.

Responsibilities

• Lead daily client engagements and drive strategy.
• Plan budgets and deliver campaigns to KPIs.
• Provide guidance on product optimizations.
• Develop reporting and insights on campaigns.
• Mentor junior team members.

Skills

Account management

Digital marketing

Analytics

Excel pivot tables

Client communication

Strategic influence

Budget planning

Advertising platforms

Project management

Tools

Amazon Advertising

Microsoft Excel

Campaign tracking tools

Job description

Location: NYC- Hybrid 3x a week in office

Our client offers digital commerce solutions that accelerate growth across all major digital marketplaces for the world’s leading brands. They give their clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, they offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity

We're looking for an eCommerce Media Manager to join the team as part of the Client Services function. Media Managers are able to handle client relationships and serve as the "face" of the company in a lead role. They will handle complex clients and issues and bring proactive strategies to the table to help grow sales. Successful Media Managers are able to effectively communicate at senior levels and have a proven track record of solving complex Amazon challenges. They should demonstrate exceptional skill at driving business growth and influencing strategic change.

The Media Manager will be creating, monitoring, and tracking online marketing campaigns on Amazon as well as new emerging platforms. This includes Search and Display campaigns across the network of platforms.

The Media Manager will successfully be able to manage large, complex clients independently and lead day to day client engagement around eCommerce media performance and strategy. They will drive the client calls and monitor campaign activity against approved budgets.

The Media Manager will act as a partner for clients and consult with them around investment levels, product assortment and media backing while highlighting opportunity onsite for the client and helping to rectify any potential issues that may arise.

The ultimate goal for this role is to provide best in class service while helping to grow the clients’ business and promote the value and philosophies the company brings. As a more senior member of the media team, you will also be tasked with working with Media Specialists and helping develop them as they progress in their careers.

What You Will Do:

• Lead daily client engagements and drive strategy discussions
• Help client to plan and develop a budget and then deliver campaigns according to KPIs agreed to with the client
• Provide guidance on product optimizations to ensure campaigns are set up for success
• Managing keyword selection and optimum bid levels across available advertising options
• Develop and manage daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns
• Establish key metric reports, track progress and trends, and effectively communicate campaign results and insights
• Create, test, measure and analyze customer shopping and purchasing behavior for improved outcomes
• Manage promotional planning calendar for client campaigns
• Drive the strategy discussions with the clients and lead the bi-weekly client calls
• Develop Specialists in their pursuit to move into a "Media Manager" role
• Review search and display campaign activity daily but provide analysis on a weekly and monthly basis
• Educate clients on Best in Class strategy
• Keep a pulse and opinion on industry news- translating macro trends into tailored recommendations and actions for clients
• Work with teams to identify new opportunities for clients under management
• Work with teams to quickly identify and resolve any client issues
• Travel may be required, based on clients needs

Who You Are:

• 4 years of account management experience
• Digital marketing, financial/quantitative analytics experience
• Strong analytical skills, with adequate knowledge of Microsoft Excel—pivot tables and
• Detail-oriented, good project management and organizational skills with the ability to work on tight deadlines
• Proven experience in digital marketing and advertising, with a focus on Amazon's advertising platforms
• Experience in developing, managing, and analyzing online promotion campaigns
• Possess strong interpersonal, presentation, and communication skills
• Innovative, scrappy, and independent thinker with the ability to influence using data
• Ability to thrive in dynamic and demanding situations with minimum supervision