Media Asset Manager

QVC, Inc.; Chester, Northern (Delaware County, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Employee assistance program

Parental leave

Paid volunteer hours

Healthcare benefits from day 1

401(k)

Job summary

QVC Group, Inc. is seeking a Media Asset Manager to govern the lifecycle of digital media assets across QVC and HSN. The role covers ingest through distribution, ensuring assets are accessible and compliant with metadata standards.

You will lead end-to-end asset management, metadata governance, and publishing operations, supporting live, streaming, and digital channels while collaborating with Technology and Broadcast teams. Location is hybrid with onsite days at HQ in West Chester, PA.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of experience in Media Asset Management (MAM), Digital Asset Management (DAM), or related field.
• Advanced understanding of metadata standards, taxonomy design, controlled vocabularies, and governance.
• Experience with media management, video publishing, or content distribution systems.

Responsibilities

• Manage end-to-end lifecycle of media assets, including ingest, metadata, QC, storage, distribution, archiving, and retention.
• Oversee enterprise media asset management and video publishing operations.
• Create and manage playlists for on-air, streaming, and digital distribution channels.
• Monitor system activity and workflows to meet service levels and requirements.
• Develop and enforce metadata schemas, vocabularies, taxonomies, and content standards.

Skills

MAM/DAM experience

Metadata governance

Content publishing workflows

Cross-functional collaboration

Subject matter expert

Education

Bachelor's degree

Tools

MAM systems

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Media Asset Manager manages the lifecycle of digital media assets across QVC and HSN, ensuring seamless content delivery to linear television, streaming platforms, livestreams, websites, social media channels, and third-party distribution partners. Serving as both a subject matter expert and system steward, you will govern our content from creation and ingest through distribution, archival, and retention, while maintaining the integrity, accessibility, and discoverability of enterprise media assets.

Where You'll Work

This role is hybrid and will require you to be onsite at our headquarters in West Chester, PA several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: PA, NJ, DE. Relocation assistance is not available for this role.

What You'll Do

• You will manage the end-to-end lifecycle of our media assets, including ingest, metadata application, quality control, storage, distribution, archiving, and retention.
• You will oversee enterprise media asset management and video publishing operations, ensuring assets are properly managed and accessible throughout their lifecycle.
• You will support our live and recorded content operations by creating and managing playlists for on-air broadcast, streaming, and digital distribution channels, ensuring accurate and timelines content delivery.
• You will monitor system activity, content workflows, and operational performance to ensure service levels and business requirements are met.
• You will serve as our subject matter expert for media asset management, metadata standards, taxonomy design, content hierarchies, naming conventions, and governance practices.
• You will develop, maintain, and enforce metadata schemas, controlled vocabularies, taxonomies, and content standards that improve asset discoverability and usability.
• Establish and oversee asset retention, archival, and content governance policies.
• You will provide guidance and oversight to ensure compliance with established workflow and content management standards.
• You will function as a power user and administrator of media asset management and publishing systems, troubleshooting system, workflow, metadata, and content delivery issues, partnering with Technology and Broadcast Engineering teams for resolution.
• You will participate in requirements gathering, testing, implementation, and adoption of new features, integrations, and platform enhancements.
• You will support enterprise initiatives and cross-functional projects involving media management, content publishing, and workflow optimization.
• You will develop reporting and metrics to monitor system performance, user adoption, workload, and operational effectiveness.
• You will foster adoption of metadata standards, governance processes, and efficient content management practices across the organization.

What You'll Bring

• Bachelor's degree in Film, Communications, Broadcasting, Library Science, Information Management, Computer Science, Management Science, or a related discipline; equivalent experience will be considered.
• 5+ years of experience in Media Asset Management (MAM), Digital Asset Management (DAM), media operations, content operations, or a related field.
• Demonstrated experience managing digital media assets and content publishing workflows.
• Advanced understanding of metadata standards, taxonomy design, controlled vocabularies, and content governance principles.
• Experience working with media management, video publishing, or content distribution systems.
• #LI-CV1

Benefits

• competitive compensation
• paid time off
• an employee assistance program
• parental leave
• paid volunteer hours
• amazing company discounts!
• health care benefits starting on day 1
• 401(k)
• tuition reimbursement benefits

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

Applicant Privacy Notice

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China. We're an inspired and diverse team that comes together to combine shopping and entertainment for millions of highly discerning shoppers. It's a fun, fast-paced world, and what really sets us apart is our culture and talent experience. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!