Mechanical Watchmaker - Queens

LVMH Group; New York (NY); On-site; USD 34,440 - 71,635; Full time

Job summary

A luxury retail brand is seeking a skilled Watchmaker to provide exceptional repair services at their New York location. The ideal candidate will have 3-5+ years of experience in repairing quartz and mechanical timepieces, along with strong organizational and communication skills. Responsibilities include performing quality repairs on client-owned merchandise, updating administrative staff on repair statuses, and collaborating with other craftsmen. This position offers competitive hourly pay between $25 - $52, depending on relevant skills and experience.

Qualifications

• At least 3-5+ years of professional experience in watch repair.
• Experience in repairing various timepieces.
• Must have strong English language skills.

Responsibilities

• Perform quality repairs on client-owned merchandise.
• Communicate status updates to administrative staff.
• Assist colleagues in challenging repairs.
• Identify and requisition parts for repair.

Skills

Quartz repair proficiency

Mechanical timepiece servicing

Detail-oriented

Good communication skills

Job description

The Watchmaker supports the Tiffany & Co.’s Landmark store with daily servicing for clients, communicating the status of assigned repairs to the Administrative Staff and Management. The watchmaker should be proficient in all aspects of quartz repairs including polishing. They should also have formal training and experience performing full-service repairs on mechanical and automatic movements. The watchmaker will also support other areas of craft work. The watchmaker may also meet with clients, in tandem with client advisors or other store personnel, to address servicing needs or provide expertise.

What You'll Do

• Perform quality repairs on all COM (client owned merchandise) orders for complex quartz and mechanical watch servicing.
• Communicate status updates to administrative staff and areas of concern to the Lead and Management.
• Assist other Watchmakers to resolve challenging repairs.
• Identify and requisition parts for repair.
• Comply with all TCO policies and procedures, as well as departmental processes and best practices (ex. Internal Audit, Human Resources and Occupational Safety).

Required Qualifications

• At least 3-5+ years of professional experience
• Experience in the repair of all types of timepieces
• Detail oriented and well organized
• Good interpersonal and communication skills; strong English language usage and grammatical skills
• Must be available to work variable hours, including weekends, as part of a retail schedule

Preferred Qualifications

• Experience working in a luxury retail environment
• Experience in embossing and/or machine engraving

The hiring range for this position ranges from $25 - $52/hr. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.