Mechanical Field Service Engineer

ZipRecruiter; Pasadena (CA); On-site; USD 75,000 - 93,000; Full time

Job summary

Join a leading company in flow control solutions as a Field Service Engineer. You'll be responsible for overseeing the installation and maintenance of systems, ensuring optimal performance with your technical expertise. Ideal candidates will have a Mechanical Engineering degree and experience with rotating machinery.

Benefits

Competitive compensation and benefits

Qualifications

• 3 to 5 years of experience required.
• Experience with rotating machinery (pumps/compressors).
• Must be able to obtain a TWIC card.

Responsibilities

• Oversee installation and maintenance of John Crane Sense systems.
• Provide remote and onsite troubleshooting.
• Write project proposals and installation reports.

Skills

Mechanical Engineering

Technical Support

Effective Communication

Customer Service

Education

Mechanical Engineering Degree from ABET accredited university

Job description

Job DescriptionJob DescriptionCompany Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

As a Field Service Engineer at John Crane, you will oversee the installation and maintenance of John Crane Sense systems, ensuring optimal performance through hands-on support and technical troubleshooting. The Field Service Engineer will work closely with customers both remotely and onsite, provide system expertise, and deliver tailored recommendations to enhance reliability.

• Responsible for supervising and assisting John Crane Senseinstallations and ongoing project maintenance.
• Provide recommendations to improve product performance and procedures.
• Provide technical support to customers including delivering John Crane Sense system expertise and troubleshooting procedures.
• Provide remote and onsite troubleshooting of John Crane Senseinstallations.
• Write and issue project proposals, installation reports, including providing presentations to support.
• Complete site surveys at customer sites.
• Work with site and contract services to complete installations.
• Support operations with inventory management, supplier management, equipment testing, and planning.
• Additional duties as required

Qualifications

• Mechanical Engineering Degree from ABET accredited university required
• Minimum 3 to 5 years’ experience.
• Must have prior experience with rotating machinery (pumps and/or compressors)
• Must be able to obtain a TWIC card
• Available to travel 75% of time
• Experience with electrical or instrumentation systems
• Direct customer service experience
• Effective communication and writing skills
• Experience in cross functional roles such as field service, operations, instrumentations, or production.
• Experience working in a diverse environment and a global company is .

Salary Range

$75,000.00 - $93,000.00 USD (dependent on experience)

Additional Information

With colleagues stretching across the globe, we are proud of our . To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of , , , , , , , economic status, , , or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace .

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of , , , , , , economic status, , , or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace .

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)