Mechanical Engineering Intern — Quality & Process Improvement

UL Solutions External Career Site; Atlanta (GA); On-site; USD 27,000 - 39,000; Full time

Job summary

UL Solutions in the United States is seeking a Mechanical Engineering Intern for Spring 2027. You will assist Laboratory staff with improving quality and customer satisfaction for UL Retail products, including reducing returns and improving online ratings.

Responsibilities cover ensuring process controls meet specs and laws, complying with SOPs and contracts, and supporting data validation, analysis, and reporting.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• ABET-accredited Mechanical Engineering program; junior or senior student in ABET program.
• Excellent written and verbal communications skills.
• Strong customer service skills with the ability to interface with clients.
• Eager to learn, team player, and ability to work autonomously.

Responsibilities

• Assist Laboratory staff with improving the quality and customer satisfaction of UL Retail products; including returns reduction, damage markdown reduction, improving online reviews and ratings, and reducing customer care complaints.
• Ensure optimal execution of process controls so that factories meet product specifications and laws.
• Ensure compliance to SOPs, contracts, supplier buying agreements, and purchase orders.
• Monitor the implementation of continuous improvement / corrective / preventive actions across each process.
• Resolve quality issues by identifying problems and providing feedback to the UL Retail customer.
• Assist in developing FMEA, control plans and MSA.
• Assist in development/validation of test and inspection plans to assure quality of products.
• Support the Retail Customer in reviews with suppliers and related supply chain components.
• Analyze and interpret assessment results to determine root causes and drive improvements.
• Assist in defining and deploying data, analytics and reporting products and services.
• Conduct data validation, statistical analyses, and data mapping.
• Knowledge of hand tools and measuring equipment.
• Perform other duties as directed.

Skills

Excellent communication

Customer service

Team player

Autonomous

Willing to learn

Education

ABET-accredited Mechanical Engineering program

Tools

Hand tools

Measuring equipment

Job description

UL Solutions in the United States is seeking a Mechanical Engineering Intern for Spring 2027. You will assist Laboratory staff with improving quality and customer satisfaction for UL Retail products, including reducing returns and improving online ratings.

Responsibilities cover ensuring process controls meet specs and laws, complying with SOPs and contracts, and supporting data validation, analysis, and reporting.