Mechanical/Electrical Technician – Field Support

Illinois Tool Works Inc.; Greenville (SC); On-site; USD 55,000 - 78,000; Full time

Job summary

ITW Hartness, a division of Illinois Tool Works, is seeking a Mechanical/Electrical Technician - Field Support to join our Greenville, SC team. You will assemble equipment, read blueprints, and perform electrical/mechanical troubleshooting in a fast-paced production setting, with on-site work and travel to customer sites.

This role requires working safely, meeting production schedules, and traveling up to 20–25% with a valid driver's license.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 1-3 years mechanical & electrical experience.
• Strong work ethic and customer service orientation.
• Excellent communication and multitasking in a fast-paced environment.

Responsibilities

• Understand equipment assembly functions.
• Read calipers and a multimeter.
• Understand basic electricity and cable sizes.
• Read blueprints, electrical symbols, and schematics.
• Understand pneumatic values.
• Troubleshoot and identify root causes; think through solutions.
• Perform machine diagnostics, functionality checks, and testing.
• Travel up to 20–25% with a valid driver's license.
• Provide excellent customer service during field visits.

Skills

Equipment assembly

Calipers

Multimeter

Blueprints

Electrical schematics

Pneumatics

Troubleshooting

Diagnostics

Critical thinking

Multitasking

Electrical tools

AC/DC basics

Customer service

Travel readiness

Driver's license

Education

High School Diploma

Associate degree (related field)

Tools

None

Job description

Job Description:

ITW Hartness:

ITW Hartness is a world class secondary packaging equipment manufacturer headquartered in the beautiful suburbs of Greenville, SC. Founded on the premise of cutting-edge innovation and a relentless commitment to our customers, ITW Hartness' world class equipment is designed to our customers' goals of continuous improvement throughout the production process.ITW Hartness is proud to be a Division of Illinois Tool Works (ITW).

ITW Description:

Since ITW’s founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables and related service businesses. ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 56 countries that employ more than 50,000 women and men who adhere to the highest ethical standards. ITW has 81 businesses divided into 7 Segments, which includes: Welding, Automotive OEM, Food Equipment Group, Construction Products, Polymers & Fluids, Test and Measurement & Electronics, and Specialty.

Take this opportunity to join a successful and enthusiastic global team where you can make a significant impact immediately.You will enjoy a competitive salary and generous benefits that includes health, dental, life and LTD insurance, 401k (with match), and a 100% tuition reimbursement program for those who qualify.

Summary:

ITW Hartness is looking for aMechanical/ElectricalTechnician - Field Supportwithstrongability to assemble, read blueprints, apply mechanical and electrical skills, and use basic hand tools in a production environment. You will need to work safely in a fast-paced team environment and meet the production schedule while producing quality work.The Field Support role is designed to build practical knowledge of Field Service activities and can be a pipeline for future Field Service opportunities. This role will work on site in our Greenville location as well as travel to customer sites for Field Support.

Primary Responsibilities:

• You must be able to understand equipment assembly functions
• Must be able to read and utilize calipers and a multimeter
• Understanding of basic electricity and cable sizes
• Must be able to read and understand blueprints, electrical symbols, and electrical schematics
• Understand the inner working of pneumatic values
• Ability to troubleshoot and find the root cause of issues as well as think logically about solutions
• Aptitude with machine diagnostics, functionality, and equipment testing
• Critical thinking skills to diagnose problems and repair issues in an effective manner
• Multitasking capability with ability to identify and execute priority tasks
• Ability to utilize an array of electrical tooling; such as strippers, crimpers, and terminal torque wrenches
• Basic understanding of AC/DC circuits and Ohm's Law
• Provide excellent customer service and support during field visits, and tie workflow to schedules to ensure maximum efficiency.
• Satisfy customer needs by making appropriate recommendations and using appropriate field automation systems, procedures, and protocols.
• Capable, willing, and interested in traveling up to 20%-25% with a valid Driver's License, which includes commercial air travel .

Job Requirements:

• High School Diploma or equivalent, associate's degree in a related field preferred
• 1-3 Years of Mechanical & Electrical Experience
• Display genuine interest in helping the customer and solving their problems
• Strong work ethic, drive to succeed, customer service orientation as well as strong organizational, communication, and interpersonal skills and ability to multi-task and meet deadlines in a fast-paced environment
• Expected to provide daily reports when supporting field activities and submit expense reports in accordance with ITW Hartness Travel Policy.

Physical Demands:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical ability to regularly lift 35 lbs., bend, and twist, stand and/or walk for an entire 10-12-hour shift. Must be able to climb above floor level. Able to work overtime or travel with short notice.

All your information will be kept confidential according to EEO guidelines.

ITW is an equalopportunityemployer.We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

Asan equal employment opportunity employer,ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.