Position Overview
Job Title: Mechanic Technician Lead
Location: Dulles, Virginia
Shift: 1st
Starting Compensation Range: $38.36 - $48.22 per hour
The Mechanic Technician Lead is responsible for completing service assignments and providing technical assistance to other technicians in a positive and efficient manner, while promoting the highest level of quality, safety, customer satisfaction, and teamwork within the department.
Key Responsibilities
- Monitor progress of jobs to keep on schedule and maintain orderly flow of work. Ensure service work gets completed in order of priority.
- Provide oversight and guidance to technicians on daily workloads and maintenance priorities to ensure technicians are tasked in a manner that meets factory and customer service standards.
- Perform regular maintenance and emergency troubleshooting repairs.
- Occasionally operate heavy machinery.
- Lead and motivate employees.
- Establish and maintain effective working relationships and manage time effectively.
- Strong mechanical aptitude and expert-level troubleshooting skills; able to accurately diagnose and repair equipment.
- Proficient in the use of a computer, Microsoft Office products and service software required in position; able to complete service reports and provide pertinent details for work orders.
- Strong written and verbal communication skills; able to write service reports that accurately document diagnosis and repairs performed.
- Prepare required documentation including work orders, parts lists, and time cards in an accurate and timely manner.
- Work shifts as needed, including days, nights, and/or weekends to meet customer needs.
- Promote a positive customer experience.
- Uphold the Core Values of Integrity, Commitment, Excellence, and Teamwork by embracing The Carter Way.
Qualifications
- Minimum five years’ experience with heavy construction equipment.
- High school diploma or GED, required.
Physical Requirements
- Required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
- Frequently required to sit.
- Regularly lift and/or move up to 70 pounds.
- Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.
Competitive Compensation and Benefits
- Sign‑on bonus: $5,000 ($2,500 after 90 days; $2,500 after 180 days).
- Health, dental, and vision insurance.
- Paid time off.
- 401(k) with $0.75 to $1.25 match up to 6%.
- Life and disability insurance.
- In‑house training instructors/programs.
- Tuition reimbursement.
- Employee referral bonus program.
- Tool allowances and tool loans.
- Discounts on cellular phone service, computers, and vehicles.
- Opportunities for overtime.
- Shift differential (if applicable).
Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance‑based incentive programs (e.g., discretionary or non‑discretionary plans), as well as overtime eligibility depending on the role.
Special rules and restrictions may apply to sign‑on bonus eligibility for rehires.
Drug‑free workplace.
Carter Machinery Co. Inc. is an EEO/AA employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.