Mechanic/Technician Associate (Arcade and Bowling Center)

Round One Entertainment; National City (CA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Time play (non-prize) arcade games per

Bowling time per week (90 minutes)

Karaoke/billiards time per week (1 hr)

Food discount on shifts (50%)

Free beverage per shift

Job summary

Round One Entertainment is seeking a part-time, non-exempt Mechanic/Technician to oversee, maintain, and repair arcade and bowling center equipment along with facility maintenance. The role emphasizes night/weekend coverage in a high-paced environment.

The ideal candidate has a HS diploma or GED and strong customer service and communication skills, plus the ability to work with cross-functional teams and follow safety policies including OSHA procedures.

Qualifications

• HS diploma or GED required.
• Two-year related experience preferred.
• Strong customer service and communication skills.
• Ability to work nights and weekends.

Responsibilities

• Assist Facilities Manager in servicing and maintaining the facility, bowling equipment, and amusement arcade games.
• Respond to customer complaints of machine malfunctions; analyze the mechanism to find the root of the problem.
• Respond to error calls for any bowling and amusement arcade equipment issues.
• Follow equipment operational compliance with OSHA safety practices and procedures.
• Other tasks as assigned by Facilities Manager/Supervisor and/or General Manager.
• Update maintenance charts for bowling center equipment as posted.
• Conduct maintenance and repairs on bowling lanes, pinsetters, oiling machines and other bowling related equipment.
• Complete mechanic training programs for pinsetter type of center; any other training programs developed for the position.
• Perform maintenance and repair tasks of the Facility.
• Identify common problems with equipment such as controls and audio systems.

Skills

Customer service

Interpersonal skills

Communication skills

Critical thinking

Diversity appreciation

Education

High school diploma or GED

Job description

Round One Entertainment is looking to hire a part-time, non-exempt Mechanic/Technician.

Overview

The Mechanic is responsible for the operations of an arcade and bowling center, plus facility maintenance. His/her job is to oversee, maintain, and repair arcade/bowling machines and facility maintenance.

Position Details:

• Part time (20-25 hours a week).
• Wage: $20-21.75.
• Hours of Operation: 10AM - 2AM.
• Shift: This is a high paced work environment with our peak hours from 5 pm - 2 am and weekends. The majority of scheduled hours will be nights (closing) and/or weekends.

Benefits:

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

Essential Duties:

• Assist Facilities Manager in servicing and maintaining the facility, bowling equipment, and amusement arcade games.
• Responds to customer complaints of machine malfunctions; analyzes the mechanism to find the root of the problem.
• Responds to error calls for any bowling and amusement arcade equipment issues.
• Follow equipment operational compliance with appropriate laws and policies including OSHA safety practices and procedures.
• Other tasks as assigned by Facilities Manager/Supervisor and/or General Manager.
• Updates the R1/manufacturer’s preventative maintenance charts for the bowling center equipment as posted.
• Conducts maintenance and repairs on bowling lanes, pinsetters, oiling machines and other bowling related equipment.
• Must successfully complete the mechanic training programs for the pinsetter type of their assigned center, as well as any other training programs developed for their position.
• Perform maintenance and repair tasks of the Facility.
• Able to readily identify the most common problems with equipment such as controls and audio systems.

Non-Essential Duties:

• Follows up to complete any assigned work.
• Maintains high ethical standards in the workplace.
• Reports all irregular issues and problems to upper management for a solution.
• Maintains good communication with all employees and outside contacts.
• Complies and maintains confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications:

• A high school diploma or GED.
• The Technicians must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone.
• The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).

Education and/or Experience:

• Two-year related experience; or equivalent combination of education and experience is preferred.

Work Environment:

• While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
• The noise level in the work environment is usually loud.

Physical Demands

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.

The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.

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