Remote Mechanic Shop Admin: Scheduling & Customer Care

Global Pacific Support; Houston (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competetive Salary

Remote Position

Schedule Flexibility

Job summary

Genius Agency AI seeks a detail-oriented Mechanic Shop Admin to manage administrative functions in a busy automotive repair shop in Houston, TX. You will handle front desk tasks, scheduling, invoicing, and customer communications with a focus on accuracy and service quality.

Ideal candidates bring experience in administrative roles, strong organization, and proficiency with scheduling and invoicing tools. A basic understanding of automotive terminology is a plus, and you will work closely with

Qualifications

• Prior experience in an administrative role, preferably in an automotive repair shop.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in scheduling and invoicing software.
• Basic automotive terminology knowledge is a plus.

Responsibilities

• Manage the front desk operations, greeting customers and assisting with inquiries
• Schedule appointments for vehicle repairs and maintenance, ensuring efficient use of shop resources
• Maintain accurate records of customer interactions, service requests, and repair activities
• Assist in processing invoices and payments, ensuring timely and accurate billing
• Handle phone calls, emails, and online inquiries from customers professionally
• Coordinate with technicians to update customers on service progress
• Ensure the shop is organized and stocked with necessary supplies
• Assist in preparing reports and documentation as required
• Maintain a clean and welcoming environment for customers and staff

Skills

Organization

Time management

Communication

Customer service

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Scheduling software

Invoicing software

Microsoft Office

Job description

Genius Agency AI seeks a detail-oriented Mechanic Shop Admin to manage administrative functions in a busy automotive repair shop in Houston, TX. You will handle front desk tasks, scheduling, invoicing, and customer communications with a focus on accuracy and service quality.

Ideal candidates bring experience in administrative roles, strong organization, and proficiency with scheduling and invoicing tools. A basic understanding of automotive terminology is a plus, and you will work closely with