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Tyson Foods in Springdale, AR is seeking a DST Mechanic Service Writer for the D shift (12am–6am Wed; 6pm–6am Thu–Sat). The role combines customer service with fleet maintenance coordination as you log requests, track labor and parts, and support drivers and technicians.
You must have basic computer skills, the ability to communicate clearly, and a valid driver’s license. The position is on site with 12‑hour shifts; pay is 24.95 per hour.
Job Description DST MECHANIC SERVICE WRITER (SPRINGDALE, AR LH GARAGE)
D Shift Schedule for D shift Wednesday 12am-6am Thursday/Friday/Saturday 6pm-6am
Pay $24.95
Service Advisor will work cross-functionally across multiple areas of the garage; responsibilities include but are not limited to providing customer service to drivers and Team Members submitting their work requests.
Assisting drivers and technicians with workflow and status updates on equipment repairs.
Ability to safely apply knowledge and troubleshooting skills to all assigned equipment and the ability to interact with all transportation personnel including managers, drivers, and clerks.
Basic computer skills will be necessary to log information, to process daily work orders, and complete required documentation.
The ability to communicate effectively and basic math skills are necessary to perform these tasks at a satisfactory level.
Service Advisor will be walking, standing, bending, pushing, pulling in all types of weather.
Ability to grasp, grip, twist, pull bend and stoop for 12-hour shifts.
Service Advisor will be assisting with service calls on equipment at remote locations away from the garage.
Valid driver’s license and safety toed foot ware are required.
Recognize and document equipment ID numbers, mileage readings and signage.
Document part numbers on log sheets and work orders, track parts/tire usage
Document and log labor hours on work orders and log sheets
Must have 3 mo. work history in past 6 mo.
Must pass MVR check:
The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.
Team member will be given 12 months from date of hire to complete training and meet the following qualifications and reclass as SA02:
Complete all assigned Computer Based and Hands-on Training
Show proficiencies with all aspects of Fleet Management Systems including work order creation/review/closure, pm reporting, & maintenance scheduling
Show proficiencies with Telematics platforms and reporting
Show proficiencies in Manufacturer Web based portals
Show effective communication skills
Able to read and interpret schematics & repair manuals
Show proficiencies in with basic Parts Management
Eligible: No
D Shift (United States of America)
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