Mechanic - Field Service

Hyster Yaledealernetworkcareers; Aliquippa (Beaver County); On-site; USD 40,000 - 60,000; Full time

Job summary

A family-owned business in Aliquippa is seeking a Service Technician to troubleshoot and repair mechanical and electrical equipment. The role emphasizes customer service and includes responsibilities from maintenance to documentation. With competitive wages and comprehensive benefits, this position aims to maintain a positive customer relationship and uphold safety standards.

Benefits

Health, Vision, and Dental Insurance

401(k) With Company Match

Flexible Spending Account

Ten Paid Holidays

Vacation Days

Sick Days

Uniforms

Tool Allowance

Exceptional technical support

Commitment to health and safety

Qualifications

• 1 to 3 years of mechanical experience preferred.
• Ability to interpret service and training manuals.
• Physical stamina for strenuous tasks.

Responsibilities

• Troubleshoots mechanical and electrical equipment.
• Performs repairs and schedules maintenance work.
• Documents service calls accurately.

Skills

Troubleshooting

Mechanical aptitude

Electrical aptitude

Communication

Safety procedures

Education

Secondary school graduate or equivalent vocational education

Job description

A family-owned business where you are treated like family!

Service Technician
Troubleshoots mechanical and electrical equipment and performs repairs and schedules maintenance work based on customer needs and requirements.

Reports to: Service Manager

Primary Responsibilities:

• Promotes an atmosphere of good will and accountability between the company and the customer. Acts in professional manner and provides a superior level of customer service and satisfaction.
• Expertly analyzes and diagnoses customer equipment problems and breakdowns. Recommends the correct service repair actions to resolve equipment performance problems.
• Makes appropriate equipment repairs and modifications to solve operating and performance problems dictated by the analysis of the customer's equipment.
• Efficiently performs scheduled equipment maintenance per customer contract.
• Accurately and neatly documents each service call, providing the necessary paperwork.
• Observes all safety procedures, makes certain that hazardous waste is properly disposed.
• Cooperatively performs additional duties when assigned by Service Management
• Other duties as assigned by management

Skills Required:

• Effectively communicate with customers, co-workers and management.
• Troubleshooting, uploading and downloading of VMS software.
• Has a strong mechanical, electrical and technical aptitude.
• Has the ability to understand the necessary service and training manuals, including the ability to interpret schematics and effectively use electrical diagnostic equipment.
• Keep pace with industry innovations in order to make sound recommendations to customers.
• Can safely operate power tools, lifts, hoists, hydraulic jacks and overhead cranes.
• Has the ability to perform strenuous and heavy work, can exert force up to 100 pounds on occasion and frequently handle loads to 50 pounds.
• Must have physical stamina to perform continuously with full body motion for climbing, reaching, pushing, lifting and reaching, etc.

Education and Work Experience:

• Secondary school graduate with 1 to 3 years of mechanical experience. May include equivalent college of vocational school education

Offering Excellent Wages and Benefits:

• Health, Vision, and Dental Insurance with an HRA
• ·401(k) With Company Match & Roth IRA Option
• ·Short- and Long-Term Disability Insurance
• ·Life and Accidental Death Insurance
• ·AFLAC Supplemental Insurance
• ·Flexible Spending Account
• ·Voluntary Life Insurance
• ·Ten Paid Holidays
• ·Vacation Days
• ·Sick Days

Our Service Technicians also receive:

• · Uniforms
• ·Computers
• ·Cell Phone
• ·Tool Allowance
• ·Work Boot Allowance
• ·Safety Glass Allowance
• ·Extensive product training
• ·Exceptional technical support
• ·Service Van/Fuel Card (Field Technicians)
• ·Commitment to health and safety is our #1 priority