Field Service Technician

Hanley Energy; Columbus (OH); On-site; USD 52,000 - 82,000; Full time

Job summary

Hanley Energy is seeking a Field Technician to visit customer sites and troubleshoot mechanical equipment in a hyperscale data center landscape. You will work with team members and stakeholders to meet key customer objectives and complete technical documentation.

The role requires 1–2 years of mechanical systems experience, knowledge of HVAC, and strong documentation skills. Some travel (up to 25%) should be expected as part of field service operations.

Qualifications

• 1-2 years of industry experience with mechanical systems including heat exchangers, air handlers, pumps, fans, valves and controls instrumentation.
• Strong electrical and mechanical troubleshooting skills.
• Experience commissioning HVAC, cooling, or critical infrastructure systems.
• Strong documentation and reporting skills.
• Ability to read and interpret electrical schematics, P&IDs, and mechanical drawings (preferred).
• Familiarity with Building Management Systems (BMS) and controls integration (preferred).
• Knowledge of LV electrical systems and safe isolation procedures (preferred).
• Experience performing functional testing, start-up, and commissioning activities (preferred).
• Understanding of data center cooling infrastructure (preferred).
• Technical degrees/certifications in STEM/MEP/SCADA (in education field but listed here for clarity).

Responsibilities

• Conduct Field Tests of Mechanical Equipment and Installation
• Troubleshoot Critical Mechanical Equipment
• Communicate with Customers and Outside Stakeholders
• Act as the Subject Matter Expert

Skills

Troubleshooting skills

Communication with customers

Documentation skills

Independent work

Education

Technical degrees/certifications

Job description

Hanley Energy is a globally recognized innovator in mission critical power and energy efficient technologies. Our United States headquarters is based in Ashburn, Virginia with regional offices in Boardman, Oregon. We also have a global presence in Ireland, Australia, Germany, South Africa and the Nordics.

We specialize in the design, source, supply, installation and commissioning of critical power and energy management solutions - from the power grid all the way to the factory process equipment and Data Center IT rack - coupled with comprehensive service and maintenance, security, consulting and training.

Field Technician

The Field Technician will go to customer sites to troubleshoot and test mechanical equipment in a hyperscale data center landscape. They will work with their team members as well as outside stakeholders to ensure that key customer objectives are achieved. They will be responsible for the completion of technical documentation. They must be motivated, eager to learn, detail oriented and mechanically curious.

Field Technician Roles and Responsibilities

• Conduct Field Tests of Mechanical Equipment and Installation
• Troubleshoot Critical Mechanical Equipment
• Communicate with Customers and Outside Stakeholders
• Act as the Subject Matter Expert

Job Qualifications

Desired qualifications/skills include:

• 1-2 years of industry experience with mechanical systems including heat exchangers, air handlers, pumps, fans, valves and controls instrumentation.
• Technical degrees/certifications in relevant fields (STEM, MEP, SCADA)
• Strong electrical and mechanical troubleshooting skills
• Experience commissioning HVAC, cooling, or critical infrastructure systems
• Strong documentation and reporting skills
• Ability to work independently as well as in teams
• Willingness to travel is required (No more than 25%)
• Knowledge of IRHX/Heat Exchanger systems and heat transfer principles (preferred)
• Ability to read and interpret electrical schematics, P&IDs, and mechanical drawings (preferred)
• Familiarity with Building Management Systems (BMS) and controls integration (preferred)
• Knowledge of LV electrical systems and safe isolation procedures (preferred)
• Experience performing functional testing, start-up, and commissioning activities (preferred)
• Understanding of data center cooling infrastructure (preferred)

Ideal Backgrounds

Candidates with experience in:

• Mission critical facilities
• Controls and automation
• Power generation or utility systems
• Mechanical/electrical field service engineering