Meat Department Team Lead: Customer Experience

Kroger Co.; Zionsville (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Kroger Co. is seeking an experienced Meat Department leader in Indiana to drive outstanding customer service, maintain safe and clean department conditions, and achieve department sales goals.

You will manage a team, schedule effectively, train staff, and collaborate on promotions while ensuring product quality and compliance with safety standards. The role requires strong communication, basic math, and a willingness to uphold Kroger's core values.

Qualifications

• Excellent oral and written communication skills required.
• Ability to handle stressful situations in a fast-paced environment.
• Knowledge of basic math (counting, addition, subtraction).
• Second language skills are a plus, depending on store needs.

Responsibilities

• Communicate department and store information to associates.
• Establish department performance goals and empower staff to meet targets.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates and participate in performance appraisals.
• Create a welcoming environment for customers and assist with product questions.
• Review products for quality and freshness and take corrective actions.
• Prepare and implement department business plans and promotions with store management.
• Monitor inventory, price changes, and shelf tagging.

Skills

Communication skills

Stress management

Math skills

Second language

Education

High School Diploma or GED

Food handlers permit

Job description

Kroger Co. is seeking an experienced Meat Department leader in Indiana to drive outstanding customer service, maintain safe and clean department conditions, and achieve department sales goals.

You will manage a team, schedule effectively, train staff, and collaborate on promotions while ensuring product quality and compliance with safety standards. The role requires strong communication, basic math, and a willingness to uphold Kroger's core values.