Meat Department Lead: Customer Experience & Ops

Kroger Co.; Nashville (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Kroger Co. in Nashville seeks a Meat department supervisor to deliver outstanding customer experiences, maintain a safe, clean environment, and drive department sales to meet profit goals.

You will monitor all functions, duties and activities related to the Meat department while upholding the company’s core values of respect, honesty, integrity, diversity and safety. As a supervisor, you will lead associates, establish performance goals, train staff, manage scheduling, coordinate promotions,

Qualifications

• Excellent oral/written communication skills
• Current food handlers permit once employed
• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, subtraction)

Responsibilities

• Promote trust and respect among associates, with a positive attitude
• Communicate company, department, and job specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Inform customers of produce specials and offer product samples to help customers discover new items
• Review/inspect products for quality and freshness and take appropriate action
• Develop and implement a department business plan to achieve desired results
• Create and execute sales promotions in partnership with store management
• Inform and educate department associates about current, upcoming and special in-store promotions
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Implement the period promotional plan for the department
• Assist management in preparing the store/department budget, expense control, profit and loss reviews
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
• Plan and organize the inventory process, CAO training for associates
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and reporting risks
• Adhere to all local, state and federal laws, and company guidelines
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Customer service

Leadership

Team coordination

Education

High School Diploma or GED

Job description

Kroger Co. in Nashville seeks a Meat department supervisor to deliver outstanding customer experiences, maintain a safe, clean environment, and drive department sales to meet profit goals.

You will monitor all functions, duties and activities related to the Meat department while upholding the company’s core values of respect, honesty, integrity, diversity and safety. As a supervisor, you will lead associates, establish performance goals, train staff, manage scheduling, coordinate promotions,