Meat Department Counter Specialist – Customer Experience

Kroger Family of Companies; Everett (WA); Sur place; USD 29 000 - 34 000; Plein temps

Résumé du poste

Kroger Family of Companies is seeking a Meat Department position in Everett, WA to deliver outstanding customer service and maintain a safe, clean, and fresh environment. You will assist the department manager in meeting sales and profit goals and uphold core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities include following safety regulations, assisting customers with product knowledge, managing meat and seafood items, and ensuring accurate labeling and

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsabilités

• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Inform customers of meat specials.
• Provide customers with fresh/frozen products that they have ordered in the correct portion size to prevent shrink.
• Recommend meat and seafood items to customers to ensure they get the products they want and need.
• Use all equipment in meat department such as refrigerators, freezers, slicers, and ovens according to Company guidelines.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Ensure Country of Origin Labels are correct for all meat and seafood products.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and sense of urgency.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Connaissances

Stress management

Communication skills

Basic math

Description du poste

Kroger Family of Companies is seeking a Meat Department position in Everett, WA to deliver outstanding customer service and maintain a safe, clean, and fresh environment. You will assist the department manager in meeting sales and profit goals and uphold core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities include following safety regulations, assisting customers with product knowledge, managing meat and seafood items, and ensuring accurate labeling and