Meat Customer Service FT

Tony's Market; Littleton, Northern (CO, KY); Hybrid; USD 22,000 - 25,000; Full time

Job summary

Tony's Market in Littleton, CO is seeking a Customer Service Associate to provide exceptional service at the counter and help with meat/seafood counter tasks. You will greet customers, take orders, and handle special requests while upholding Tony's standards.

Responsibilities include preparing items, wrapping and labeling products, and ensuring a clean, organized store. A high school diploma is preferred, with 1–3 years in customer service and meat/seafood handling desirable.

Qualifications

• Strong interpersonal and verbal communication skills.
• Ability to multitask and use organizational skills.

Responsibilities

• Immediately greet all customers and ensure extraordinary customer service.
• Respond to customer inquiries, fulfill special orders or transfers, and resolve complaints.
• Take customers' orders and write ordered items on tickets.
• Prepare food using recipes or following directions.
• Wrap items and label sold products.
• Review orders for completeness and check stock across stores.

Skills

Interpersonal communication

Multitasking

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Littleton, CO 80123

Salary Range: $16.00 - $18.00 Hourly

Job summary: Responsible for offering extraordinary customer service to all customers.

Summary of essential job functions

• Immediately greet all customers and ensure extraordinary customer service.


• Provide extraordinary service by responding to customer inquiries, fulfilling special requests via special orders or requesting transfers and effectively resolving complaints.


• Solicit sale of new or additional services or products by educating customers and offering suggestions.


• Take customers' orders and write ordered items on tickets.


• Prepare food using recipes or following directions.


• Wrap items according to Tony’s standards.


• Label items sold using scales or other pricing methods.


• Review orders for completeness, if out of stock, contact Department Manager to place special order or contact other stores to check for availability.


• Fulfill special orders and requests utilizing all tools provided.


• Replenish foods in demos and display cases.


• Abide by safety, health and security rules.


• Complete specials projects and other duties as assigned


• Regular and consistent attendance is essential for this position.

Standard job functions

• Upholds the 7 guiding principles of the company


• Support goals and vision of General Manager


• Consistently presents a professional personal image and uphold the company’s uniform policy


• Maintain safe, clean and well-organized working and shopping environment


• Comply with all regulatory rules and regulations including HACCP, OSHA, Dept. of Labor, Weights and Measures and local food and sanitation laws.


• Ability to work a flexible schedule including evenings, holidays and weekends

Knowledge, skills and abilities required

• Strong interpersonal and verbal communication skills


• Ability to multitask and use organizational skills

Qualifications

• 1-3 Years customer service experience preferred.


• 1-3 Years meat/seafood handling experience preferred.


• High school diploma or equivalent preferred.