Measure Technician

Socket.dev; Santa Clara (CA); On-site; USD 88,828,000 - 94,558,000; Full time

Benefits offered by this job

Bonus opportunity

Vehicle allowance

Cell phone allowance

401k with company match

Health insurance (medical, vision, and

PTO and holidays

Student Loan Repayment

Job summary

Renewal by Andersen is seeking a detail-oriented Window and Door Measure Technician in Santa Clara, CA. You will measure and assess installations on site or remotely to ensure accurate specifications and seamless project execution.

Responsibilities include pre-install assessments, documenting conditions, creating floorplans and material lists, and providing installation solutions that meet customer expectations.

Qualifications

• 3+ years of experience in residential construction.
• 3+ years of technical assessment experience in home improvement.
• Proficient in measuring and installing residential windows.
• Licensed California driver with access to a reliable vehicle.

Responsibilities

• Conduct Pre-Installation Assessments (on site and remotely) to verify measurements and product specifications.
• Provide installation solutions that meet customer expectations for cost-effective window and door replacements.
• Identify situations that could affect customer expectations.
• Maintain a thorough knowledge of construction basics and installation.
• Adhere to established Renewal processes and standards.
• Document environmental or climate concerns, structural issues, or aesthetic considerations.
• Compare findings to project specifications and verify the order meets the customer’s needs.
• Provide detailed written instructions for the installation crew.
• Create a materials list needed to complete the installation.
• Prepare the homeowner for the installation appointment and the next steps.

Skills

Residential construction

Technical assessment

Window measurement

Customer service

Organization

MS Word/Excel/Teams

Professional appearance

Communication

Team player

Driver license (CA)

Job description

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners.

We are seeking a detail-oriented and customer-focused Window and Door Measure Technician to join our dynamic team. In this role, you will be responsible for accurately measuring and assessing window and door installations to ensure seamless project execution and customer satisfaction.

Responsibilities

• Conduct Pre-Installation Assessments (on site and remotely) to verify measurements and product specifications.
• Provide installation solutions that meet customer expectations for cost-effective window and door replacements.
• Identify situations that could affect customer expectations.
• Maintain a thorough knowledge of construction basics and installation.
• Adhere to established Renewal processes and standards.
• Recognize situations that could have an impact on customer expectations, job costs, and code performance, and provide alternatives as needed.
• Evaluate the condition of existing structures, frames, sashes, casings, and trims.
• Document any environmental or climate concerns, structural issues, or aesthetic considerations.
• Compare findings to project specifications, verify that the order meets the customer’s needs, and provide appropriate solutions.
• Provide detailed written instructions for the installation crew.
• Create a materials list needed to complete the installation.
• Draft a floorplan when required by permit code.
• Prepare the homeowner for the installation appointment and the next steps in the process.
• Complete and submit required paperwork that is neat, accurate, and thorough in a timely manner.
• Keep team members informed of customer interactions and actions taken.

Qualifications

• 3+ years of experience in residential construction.
• 3+ years of technical assessment experience in the home improvement industry.
• Proficient in measuring and installing residential windows.
• Strong customer focus with a commitment to delivering excellent customer service.
• Exceptional organizational skills to manage multiple assignments.
• Basic computer skills, including proficiency in MS Word, Excel, Teams, and video conferencing.
• Professional appearance, excellent oral and written communication skills, team player, strong work ethic.
• Licensed California driver with access to a reliable, insured vehicle

Compensation & Benefits

• Competitive hourly rate of $31-$33/hour plus BONUS opportunity once training is completed. Potential Bonuses: $500-$1,500/month
• $500 Vehicle Allowance, $80 cell phone allowance , gas card and toll tag
• 401k with company match percentage
• Health insurance (medical, vision, dental) and supplemental life insurance)
• PTO - vacation, sick, and holiday pay
• Prorated Backup Family Care (10 days)
• Student Loan Repayment Program
• Employee Perks Program, and more!

Schedule

• Full time, 40 hours/5 days a week, typically 8 am-6 pm, weekend availability required.
• Hourly Rate $31—$33 USD

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.