Meals Specialist

FIVCO Area Development District; Grayson (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

FIVCO ADD is seeking a Meals Specialist to link clients with meal-based services, conduct home visits, and perform case management per care plans. Under supervision, you will coordinate with agencies and document services, ensuring compliance with federal and state guidelines while supporting rural communities.

You will assess eligibility for Title III Home Delivered Meals, manage cases, and assist clients in obtaining additional services.

Qualifications

• Bachelor’s degree in one of the specified fields.
• Experience working with elderly populations encouraged.
• Knowledge of federal and state aging/disability policies.

Responsibilities

• Provide initial assessment and annual reassessment for Title III Home Delivered Meal Program eligibility.
• Case manage individuals receiving home-delivered meals and assist Homecare clients.
• Coordinate services from agencies per Plan of Care.
• Maintain client case files with interactions.
• Ensure staff understand the Plan of Care and compliance procedures.
• Assist clients in applying for additional services or benefits.
• Document all client contacts and services in records.
• Travel to meetings and trainings, including overnight stays.
• Perform other duties as assigned.

Skills

Interpersonal skills

Communication

Computer skills

Documentation / reporting

Planning and organization

Independent work

Driver's license

Aging & disability policy knowledge

Client relationship management

Education

Bachelor’s degree in Social Work/ Gerontology/ Psychology/ Sociology or geriatrics-related field

Bachelor’s degree in Nursing with Kentucky license

Associate degree in health or family services + 2 years elderly experience

Master’s degree in human services (substitutes for experience)

Kentucky-registered nurse

Licensed practical nurse with Kentucky license + 3 years elderly experience

Tools

Microsoft 365

Job description

Job Title

Meals Specialist

Division

Social Services

Supervisor

Associate Director of Social Services

Supervises

None

EEO Code

05

FLSA Status

Non-Exempt

Salary Range

$30,000 - $40,000 DOE

General Summary

Under the supervision of the Associate Director of Social Services, the Meals Specialist will link clients to appropriate, comprehensive, and timely meal-based services as identified in the plan of care. In addition, this person will make home visits and phone calls as required.

General Duties and Responsibilities

• Provide an initial assessment and annual reassessment to determine eligibility for the Title III Home Delivered Meal Program.
• Primarily case manage individuals receiving a home-delivered meal but may also assist clients receiving services through the Homecare Program in addition to receiving meals.
• Coordinate services and support from all agencies involved in providing services required by the Plan of Care.
• Maintain client case files that include any client interactions.
• Ensure that all service providers have a working knowledge of the Plan of Care.
• Possess an understanding of federal, state, and internal standard operating procedures, regulations, and general policies and procedures to ensure compliance.
• Assist clients in applying for other services or benefits for which they qualify.
• Responsible for coordinating, arranging, and documenting client services provided by any funding source, volunteer, or natural resource.
• Make a reasonable effort to secure and utilize informal support for clients and document reasonable effort in the case record.
• Monitor clients by conducting home visits and phone calls in accordance with the assessed level of need and frequency of contact.
• Enter all data into the reporting system in a timely manner.
• Document in the case records each contact made with a client or on behalf of a client.
• Explain necessary paperwork and assist with client complaints as needed.
• Travel to required meetings and training courses, including overnight.
• Perform any other duties as assigned.

Minimum Qualifications

Must meet on of the following qualifications:

• Possess a minimum of a bachelor’s degree in at least one (1) of the following:
• Social Work.
• Gerontology.
• Psychology.
• Sociology; or.
• A field related to geriatrics.
• Possess a bachelor’s degree in nursing with a current Kentucky nursing license.

Possess

• A bachelor’s degree in a field not related to geriatrics with two (2) years of experience working with the elderly; or
• A master’s degree in a human services field, which shall substitute for the required experience.
• Possess an associate degree in a health or family services field and two (2) years of experience working with the elderly, which shall substitute for a bachelor’s degree.
• Be a Kentucky-registered nurse with a current Kentucky license and two (2) years of experience working with the elderly; or
• Be a licensed practical nurse with a current Kentucky license and three (3) years of experience working with the elderly, and
• Be supervised by a case management supervisor.

Specialized Skills, Knowledge and Abilities

• Knowledge of federal and state statutes, regulations, and policies relating to aging and disability issues.
• Knowledge of community resources, especially local food pantries and supplemental nutrition services.
• Skills in computers and detailed reporting.
• Strong interpersonal skills relating to the elderly and disabled.
• Ability to formulate comprehensive planning and to communicate clearly and concisely, both orally and in writing.
• Ability to establish and maintain effective working relationships with co-workers, clients, family members and professional staff.
• Ability to prioritize work, meet deadlines, schedule and keep appointments.
• Ability to keep accurate records and client charts.
• Ability to maintain composure under stressful situations.
• Ability to work independently but under the supervision of the Social Service Director.
• Special licensing requirements must be maintained including a valid driver’s license.
• Frequent public and private contacts requiring tact and diplomacy are required.
• Regular use of confidential information is required.

Working Conditions

• Work is performed primarily in an office setting but will require frequent travel within rural communities sometimes in adverse weather conditions.
• Frequent use of a motor vehicle and comfortability with visiting individuals in their residence is a requirement.

Effort

• Must be able to see, hear, and speak.
• Work is typically performed while sitting at a desk or table with intermittent standing, stooping, and walking, driving, and all aspects of home visits.
• Lifting light objects (25 lbs. or less) is a job requirement.
• Mental effort is moderate to heavy, and interruptions are frequent to constant.

Machines, Tools and Equipment

Normal office equipment will be used (computer, laptop, copier, telephone, fax machine, etc.) and must operate a motor vehicle as a job requirement. The use of Microsoft 365 products is a must.

Agency Expectation Statement

In the performance of their respective tasks and duties, all employees are expected to:

• Be knowledgeable and follow all policies and procedures set by FIVCO ADD.
• Support the overall work and functions of FIVCO ADD.
• Interact professionally with customers/clients, other employees, outside agencies, and the community.
• Show commitment to the community, and accountability and ownership of work.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Perform quality work within deadlines with or without direct supervision.

Date Created: 07/17/24 Revised: 03/02/26

*FIVCO ADD reserves the right to revise and/or alter this job description as needed. The job description is intended to describe the general content and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, requirements or responsibilities.