Administrative Specialist

gategroup; Chantilly (VA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Paid time off

401k with company match

Life insurance

Medical, dental, vision plans

Disability insurance

Employee assistance program

Commuter benefits

Employee discounts

Weekly pay for union employees

Free hot meals

Job summary

gategroup is seeking an Administrative Specialist to support office and operations with correspondence, billing issues, accounts payable, and supply purchasing. This on-site role in Chantilly, VA offers a competitive hourly wage and a collaborative environment.

You will handle daily office duties, process mail, coordinate with management and customers, and assist with billing and purchasing. A High School Diploma and 1–2 years of clerical experience plus strong MS Office skills are preferred.

Qualifications

• High School Diploma or GED required.
• Minimum 1–2 years clerical experience.
• Strong computer skills using Microsoft Office (Excel and PowerPoint).
• Excellent written and oral communication skills.

Responsibilities

• Initiates written and oral communication to unit management, and customers as directed.
• Organizes and distributes charter information to production departments and management staff.
• Orders operating supplies and required computer requirements as needed.
• Assists in billing issues, accounts payable when applicable.
• Distribution of inbound mail and documents received daily and routing to appropriate department or manager.
• General office duties including filing, telephone routing and messages.

Skills

Clerical duties

Microsoft Excel

PowerPoint

Time management

Organizational skills

Leadership skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better. The Administrative Specialist is responsible to assist the office and operations staff with correspondence (Internal and External), billing issues, accounts payable documents, customer requests, supply and ordering items, and general office responsibilities.

Annual Hiring Range/Hourly Rate: $ 22 - $23 Per Hour

• Benefits Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts
• Weekly pay for union employees
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities

• Initiates written and oral communication to unit management, and customers as directed
• Organizes and distributes charter information to production departments and management staff
• Orders operating supplies and required computer requirements as needed
• Assists in billing issues, accounts payable when applicable
• Distribution of inbound mail and documents received on a daily basis from fax machine and routes to appropriate department or manager
• General office duties to include but not limited to filing, telephone routing and messages, etc.

Education

High School Diploma or GED is required

Work Experience

Minimum of 1-2 years of experience with clerical duties and responsibilities

Technical Skills

(Certification, Licenses and Registration) Must have strong computer skills using Microsoft Office Products including Excel and PowerPoint Ability to work in a fast paced, deadline driven environment Excellent time management skills required Strong organizational, analytical and leadership skills required

Language / Communication Skills

Must have excellent written and oral communication skills

Job Dimensions

Geographic Responsibility: TBA

Type of Employment: Full-time / Part-time

Travel %: None

Exemption Classification: Non-Exempt

Internal Relationships: External Relationships: Work Environment / Requirements of the Job: Budget / Revenue Responsibility: (Local Currency)

Organization Structure Direct Line Manager (Title): Varies by unit: “GM”, “Mgr, Ops”, “Senior Mgr, Ops”, or “Dir, Assembly” Dotted Line Manager (Title, if applicable): N/A Number of Direct Reports: NA Number of Dotted Line Reports: NA Estimated Total Size of Team: 2 gategroup

Competencies Required to be Successful in the Job

Thinking – Information Search and analysis & problem resolution skills

Engaging – Understanding others, Team Leadership and Developing People

Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively

Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: We treat each other with respect and we act with integrity We communicate and keep each other informed We put our heads together to problem solve and deliver excellence as a team We have passion for our work and we pay attention to the little details We foster an environment of accountability, take responsibility for our actions and learn from our mistakes We do what we say we will do, when we say we are going to do it We care about our coworkers, always taking an opportunity to make someone’s day better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on: 09/17/2026

For California Residents, please click here to view our California privacy notice.

If you want to be part of a team that helps make travel and culinary memories, join us! gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment.

For further information, please visit www.gategroup.com.