MDU OSP Coordinator

Tillman FiberCo; Town of Florida (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Direct Hire Opportunity

Benefits package (medical, dental, and

Job summary

Tillman FiberCo is building a network with future-forward technologies and architectures capable of delivering 40Gbps+ to customers. We have an opportunity for an MDU OSP Coordinator in the Miami area, supporting cross‑vendor collaboration to deliver ISP builds for MDUs and MTUs.

You will coordinate site surveys, review high/low level designs, schedule construction start dates, and act as the single point of contact for property owners, while contributing to a growing East Coast team with

Qualifications

• Experience in all aspects of MDU and MTU fiber builds.
• 2+ years’ experience in construction of the ISP for MDUs and MTUs (at least a year)
• Willingness to travel within your assigned geographic area.
• Valid driver’s license.
• Successful completion of Motor Vehicle Record check.

Responsibilities

• Coordinate MDU/MTU fiber build materials and components.
• Collaborate between Engineering Vendor and Construction Vendor to build teamwork.
• Handoff approved PAL package to MDU Engineering Vendor.
• Coordinate Site Survey Dates for Engineering Vendor and communicate to property owner.
• Attend Site Survey meetings with Engineering and Construction vendors to stay aligned.
• Review and approve High Level Design (HLD) from Engineering Vendor.
• Review and accept Low Level Design (LLD) from Engineering Vendor.
• Coordinate Construction Start Dates for OSP and ISP vendors and notify property owner.
• Review all phases of workflow in SiteTracker to ensure critical dates are met.
• Identify opportunities to use cost-effective materials and design techniques.
• Make recommendations for material inventories vs. job needs.
• Educate customers with innovative business solutions and maintain positive service processes.
• Act as Single Point of Contact for property owner complaints.
• Work with sales teams to answer questions before owner access approval.

Skills

MDU/MTU fiber builds

ISP construction experience

Travel willingness

Driver’s license

MVR check

Job description

Tillman FiberCo is building a network with future-forward technologies, systems and network architecture that will be ultimately capable of delivering 40Gbps+ to customers. Tillman FiberCo is a portfolio company of Tillman Global Holdings, a holding company focused on building premier digital infrastructure businesses globally. We have an incredible opportunity for an MDU OSP Coordinator in Miami area.

Responsibilities

• Use and apply understanding of all MDU/MTU materials and components available to meet build demands.
• Provide an ongoing collaboration between the Engineering Vendor and Construction Vendor to build teamwork.
• Handoff approved PAL package to MDU Engineering Vendor
• Coordinate Site Survey Dates for Engineering Vendor and communicate to property owner.
• Attend Site Survey meetings with both Engineering and Construction vendor so everyone stays on the same page.
• Review and approve High Level Design (HLD) from Engineering Vendor.
• Review and accept Low Level Design (LLD) from Engineering Vendor
• Coordinate Construction Start Dates for OSP and ISP Vendor and communicate to property owner.
• Review all phases of workflow in SiteTracker to ensure critical dates are met.
• Identify opportunities to use the most cost-effective materials and design techniques available.
• Make recommendations for material inventories vs. job specific needs.
• Educate and excite customers while leveraging innovative business solutions.
• Ensure a positive customer service process by overseeing all phases of the ISP build.
• Act as Single Point of Contact for all property owner-initiated complaints.
• Work directly with sales teams to help answer any questions prior to property owner access approval.

What we are looking for:

• Experience in all aspects of MDU and MTU fiber builds.
• 2+ years’ experience in construction of the ISP for MDUs and MTUs (at least a year)
• Willingness to travel within your assigned geographic area.
• Valid driver’s license.
• Successful completion of Motor Vehicle Record check.

As a growing company, we are committed to attracting and developing the absolute best talent by offering a workplace where results are recognized and rewarded. We offer a terrific opportunity for you to grow:

• Challenging, rewarding career within a growing company, backed by a global investor and owner of digital infrastructure assets.
• East Coast based company (will work on EST time)
• Direct Hire Opportunity
• Collaborative environment, with on-the-job training and mentorship opportunities
• Competitive benefits and wellness package, including medical, dental and vision coverage.