MDD Delica Supervisor Assistant Section Manager

Jimmy Jazz; Gardena (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Employee Discounts

Paid Sick Leave

Health Insurance

Supplemental Insurance for Life and DИ

401 K (after one year)

Job summary

Marukai in the United States seeks a Delica Supervisor Assistant Section Manager to oversee Delica operations across multiple stores. You will conduct visits, train staff, and ensure adherence to recipes, safety, and quality standards.

As a field-based leader, you will coach Department Managers and Store Associates, manage production planning and inventory, and support store openings and renovations. You will drive performance and ensure excellent customer experience.

Qualifications

• Minimum of three (3) years of experience in Delica, Deli, Sushi, Bakery, or related food service operations.
• Experience training employees and leading kitchen operations required.
• Experience with inventory management, production planning, and food safety compliance required.

Responsibilities

• Visit assigned stores regularly to observe Delica kitchen operations and ensure compliance with standards.
• Train and coach store leadership and associates on production procedures and best practices.
• Ensure products are prepared per recipes, specifications, and labeling requirements; monitor portion control and packaging.
• Support department managers in implementing action plans to improve productivity and profitability.
• Assist with store openings, renovations, and expansion of Delica departments; help establish training materials and guidelines.
• Travel regularly between locations to support operations and training needs.

Skills

Delica operations

Staff training

Kitchen supervision

Job description

Contact information

• Phone [phone]

Description

• Planning sales and profits and managing progress
• Working with store managers, MD departments, and section managers to support the store from recruiting personnel to product sales
• Skill checks and training
• Evaluating and training employees in sections with kitchens (central kitchens, store kitchens)
• Providing guidance on hygiene management, work efficiency checks, and improving the quality of finished products
• Evaluating store employees and supporting store managers
• Improving the accuracy of monthly inventory operations
• Instructing on the operation of monthly inventory for each location, working to reduce waste, and creating and updating training manuals
• Instructing on appropriate inventory management, and implementing appropriate plans for consuming excess and expiring products
• Proposing changes to production plans and order quantities to improve stock-out situations at each store
• Reviewing production plans for kitchen-manufactured products
• Proposing revisions to order quantities for vendors and central kitchens
• Improving promotion of sales-enhancing products
• Instructing on how to use POP signs, product display quantities, and facings to improve performance
• Implement promotional activities to increase customer awareness and appeal of imported products from Japan and monthly strategic products
• Plan and promote new store openings and renovation of existing stores
• Propose new store openings and renovation of existing stores related to the sushi and fish products you are in charge of, and manage the progress of the plans
• Provide training and support to acquire human resources' skills
• Create manuals for education and update them as necessary
• Comprehensively select fixtures, equipment, and procured products, manage schedules, and manage project progress
• Support MDD-Section Manager's work
• Express Japanese ingredients, Japanese cooking, Japanese trends, and Japanese quality, which are the core of Japan Specialty Store, in the store
• Instruct and support Section Manager to strengthen purchasing, product creation, and POP sign development
• Explore demand by store
• By focusing on communication and collaboration with stores, grasp potential demand for products by store and use it for MDPLAN and item changes and discontinuations

Requirements

This is a summary of some key duties and physical requirements and is not intended to be a complete job description.

• Employee Discounts
• Paid Sick Leave
• Supplemental Insurance available for Life and Disability Insurance
• 401 K (after one year)

Benefits/Perks

• Employee Discounts
• Paid Sick Leave
• Health Insurance
• Supplemental Insurance available for Life and Disability Insurance
• 401 K (after one year)

ESSENTIAL DUTIES

Store Operations & Training

• Conduct regular visits to assigned stores to observe and evaluate Delica kitchen operations.
• Train and coach store side Department Leaders, Assistant Department Leaders, and Store Associates on proper production procedures and best practices.
• Ensure all products are prepared according to approved recipes, specifications, presentation standards, and food safety requirements.
• Verify that associates are following proper portion control, cooking procedures, packaging standards, and labeling requirements.
• Identify skill gaps and provide hands-on training to improve associate performance and operational consistency.
• Support newly hired associates and management teams through structured onboarding and operational training.

Production & Quality Control

• Monitor daily production activities to ensure products are produced efficiently while maintaining company quality standards.
• Analyze kitchen workflow and recommend improvements to increase productivity and reduce waste.
• Verify product freshness, quality, appearance, and shelf-life standards.
• Ensure accurate execution of promotional items, seasonal products, and new product launches.
• Assist stores in developing production plans that align with sales projections and customer demand.
• Review shrink, waste, and production yields and recommend corrective actions when necessary.

Food Safety & Compliance

• Ensure compliance with all company food safety standards, sanitation procedures, and local health regulations.
• Conduct food safety audits and operational assessments during store visits.
• Verify proper receiving, storage, preparation, temperature controls, and inventory rotation practices.
• Ensure associates maintain a clean, organized, and safe work environment.
• Provide corrective coaching and follow-up training when food safety or operational deficiencies are identified.

Business Performance

• Support assigned stores in achieving sales, gross profit, labor, and shrink targets to achieve budget goal
• Review operational performance metrics and identify opportunities for improvement.
• Assist Department Managers in implementing action plans to improve productivity and profitability.
• Partner with store leadership to develop strong, high-performing Delica teams.

Store Development Support

• Assist with grand openings, remodels, store acquisitions, and Delica department expansions.
• Support implementation of operational procedures, equipment utilization, and production standards.
• Help establish training materials, operational guidelines, and best practices for assigned stores.

Additional Duties

• Travel regularly between assigned locations to support operations and training needs.
• Perform additional duties as assigned by the Department Manager or Division leadership.

REQUIREMENTS

• Minimum of three (3) years of experience in Delica, Deli, Sushi, Bakery, or related food service operations.
• Experience training employees and leading kitchen operations required.
• Experience with inventory management, production planning, and food safety compliance required.
• Multi-unit, field support, or supervisory experience preferred.

Marukai is an Equal Opportunity Employer and participates in E Verify.

Marukai is very aware of the COVID-19 pandemic and practices the highest and safest levels of precautions to keep associates safe with sanitizing practices, social distancing, personal protective equipment, and safety screening in adherence with the Health Department, CDC, State, Local, and Federal laws.

All Candidates must be able to work evening shifts, weekdays, weekends, and holidays.

Summary

The Delica Supervisor Assistant Section Manager supports the Delica Section in driving operational excellence across assigned store locations. This position is primarily responsible for conducting store visits, training and developing store associates, and ensuring products are produced according to company standards for quality, consistency, food safety, and efficiency.

Working closely with store management teams, the Delica Supervisor Assistant Section Manager provides hands-on coaching in kitchen operations, production planning, inventory management, and execution of Delica programs. This role serves as a field-based operational leader who helps build strong teams, improve productivity, maintain food safety standards, and achieve sales and profitability goals.

Success in this position is measured through operational performance, associate development, food safety compliance, product quality, customer satisfaction, and financial results.