MD/VA/DC Casualty Represented Adjuster (CST/EST) - Remote

Allstate Insurance; Virginia (MN); Remote; USD 47,000 - 82,000; Full time

Job summary

An established industry player is seeking a Represented Adjuster to join their team. In this remote role, you will investigate automobile accidents, assess coverage, and negotiate fair settlements while providing top-notch customer service. With a focus on empathy and clarity, you'll work independently to handle claims efficiently. The company offers a comprehensive benefits package, including a sign-on bonus for eligible candidates. If you're ready to make a meaningful impact and support families through life's uncertainties, this opportunity is perfect for you.

Benefits

Flexible Scheduling

Healthcare Benefits

401K/Pension

Education Reimbursement

Initial and Ongoing Training

Qualifications

• 2+ years of experience in casualty claims and negotiation.
• Strong communication and problem-solving skills.

Responsibilities

• Investigate and negotiate automobile accident claims.
• Provide exceptional customer service through various channels.

Skills

Casualty Claim Handling

Negotiation Skills

Communication Skills

Critical Thinking

Problem Solving

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. For more than 90 years, our innovative drive has kept us ahead of our customers' evolving needs, from advocating for seat belts and airbags to leading in pricing sophistication, telematics, and device and identity protection.

Job Description

A day in the life of a Represented Adjuster involves investigating automobile accidents involving single or multiple vehicles that result in property damage and/or bodily injury. You will work remotely from home, assessing coverage, liability, and damages while providing exceptional customer service through channels like voice calls, email, and text messages. Using innovative platforms and tools, you will negotiate fair injury settlements with all parties involved.

Sign-On Bonus

You may be eligible for a $1000 Licensing Sign-on Bonus if you hold the applicable active licenses required for this role, such as Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, or an applicable Appraiser License. Candidates previously employed by Allstate and seeking rehire are not eligible for this bonus.

Benefits

Joining Allstate means you receive a benefits package from day one, including time off, healthcare, retirement, and more. Our Total Rewards package offers:

• Competitive pay with support for development and career growth
• Flexible scheduling and work/life balance support
• Initial and ongoing training
• Comprehensive benefits like a 401K/pension, education reimbursement, and life balance programs. Visit www.allstategoodlife.com to learn more.

Roles and Responsibilities

• The Customer Service Expert: Demonstrate empathy and clarity to support claimants effectively.
• The Investigator: Independently investigate casualty claims and interpret policies.
• The Effective Communicator: Use various communication channels to assist customers efficiently.
• The Negotiator: Evaluate and negotiate claim settlements following legal and business standards.
• The Problem Solver: Utilize tools and critical thinking to handle claims swiftly.
• The Recorder: Ensure accurate documentation and policy adherence to protect the company financially.

Preferred Qualifications

• Prior casualty claim handling experience, especially in MD, VA, DC
• 2+ years of casualty and negotiation experience
• Knowledge of litigation is a plus
• Excellent communication skills, especially over the phone
• Strong critical thinking and problem-solving skills

Licensing and Remote Work

Depending on your location, you may need to obtain an adjuster or appraiser license within 60 days of hire. This is a permanent remote role, requiring a dedicated workspace, minimum internet bandwidth, and provided technology. Residents of California, Alaska, and Hawaii are not eligible.

Compensation

The annual salary ranges from $47,440 to $81,902.50, based on experience and qualifications. Allstate conducts background checks for new hires.

Additional Information

We promote diversity and inclusion, and our policies strictly prohibit discrimination. For more details on legal notices and policies, please refer to our official resources.