MD Talent Development & Learning Strategy

Federal Express Corporation; Memphis (TN); On-site; USD 120,000 - 160,000; Full time

Job summary

Federal Express Corporation seeks a senior learning leader to design, deliver, and continuously improve the global Grow program for frontline, operational, and corporate staff. You will act as a key partner to HR and senior leaders to align learning with enterprise priorities and workforce capability needs.

You will oversee large-scale programs, manage vendor relationships, and analyze impact using performance data to drive continuous improvement across One FedEx.

Qualifications

• Bachelor’s degree in HR, Business, OD, Psychology or related field or equivalent experience.
• 10+ years designing global learning strategy and large-scale programs.
• Proven leadership of enterprise-wide L&D initiatives.

Responsibilities

• Design and deliver global learning programs aligned with enterprise priorities.
• Partner with HR and business leaders to identify capability gaps and strategies.
• Collaborate with SMEs to define goals and objectives for each function and region.
• Provide guidance on program design, delivery, and administration across One FedEx.
• Measure program impact using performance metrics and analytics; drive improvements.
• Escalate and resolve challenges with stakeholders and external vendors.
• Manage relationships with external vendors to ensure quality and cost-effectiveness.
• Stay current with learning trends and technologies to enhance programs.

Skills

Learning strategy

Stakeholder management

Adult learning design

Cross-functional leadership

Performance analytics

Education

Bachelor’s degree

Tools

LMS / eLearning platforms

Job description

Lead the design, delivery, and continuous improvement of FedEx’s global Grow program, ensuring scalable, high-impact learning experiences that support frontline, operational, and corporate employees. Act as a key partner to HR and business leaders to align learning strategies with enterprise priorities, operational excellence, and workforce capability needs.

Essential Functions

• Oversee the design and delivery of comprehensive learning programs across FedEx functions, ensuring alignment with business strategy and operational priorities
• Partner with HR, Talent, and business leaders to identify capability gaps and define learning strategies that support workforce readiness and performance
• Collaborate with cross-functional leaders and subject matter experts to identify learning needs, goals, and objectives aligned with organizational learning strategies
• Provide strategic guidance and direction in designing, implementing, and administrating effective learning programs that address the specific requirements of each function , workforce type, and/or region while aligning with FedEx global standards
• Review learner program effectiveness through performance metrics, feedback loops, and data analytics, driving continuous improvement
• Serve as the escalation point for learning challenges, resolving issues in collaboration with internal, cross-functional stakeholders and external vendors
• Manage relationships with external vendors and learning partners to deliver high-quality, cost-effective, and consistent solutions across One FedEx
• Stay updated with industry trends and best practices in learning and development, incorporating innovative approaches and technologies into program design

Minimum Education

Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Psychology, or related field (or equivalent work experience)

Minimum Experience

• Ten (10) years’ experience in learning strategy, talent development, workforce capability building or related HR experience in a global organization
• Proven experience designing and delivering large-scale learning programs across diverse employee populations (e.g., frontline, operational, corporate)
• Experience leading teams and managing enterprise-wide L&D initiatives

Knowledge, Skills And Abilities

• Expertise in learning strategy, program design, and large-scale delivery within complex, global organizations
• Proven experience leading L&D initiatives in operationally intensive environments (e.g., logistics, supply chain, frontline workforce)
• Strong ability to align learning programs with business strategy and workforce capability needs
• Experience with digital learning platforms, and enterprise learning technologies
• Strong stakeholder management skills, with the ability to influence senior leaders and cross-functional teams

Applicants Have Rights Under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

E-Verify Program Participant:

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)