MD Talent Development & Learning Strategy

Federal Express Corporation; Moon Township (Allegheny County); On-site; USD 120,000 - 160,000; Full time

Job summary

Federal Express Corporation seeks a senior Learning & Development leader to design and deliver scalable learning programs across functions, partner with HR and business leaders, and drive continuous improvement using data analytics.

Must have a decade of global L&D experience, strong strategy and cross-functional collaboration skills, and expertise in LMS and enterprise learning technologies.

Qualifications

• Ten (10) years' experience in learning strategy, talent development, workforce capability building or related HR experience in a global organization.
• Proven experience designing and delivering large-scale learning programs across diverse employee populations (e.g., frontline, operational, corporate).
• Experience leading teams and managing enterprise-wide L&D initiatives.

Responsibilities

• Oversee the design and delivery of comprehensive learning programs across FedEx functions.
• Partner with HR, Talent, and business leaders to identify capability gaps and define learning strategies.
• Collaborate with cross-functional leaders and subject matter experts to identify learning needs and objectives.
• Provide strategic guidance in designing, implementing, and administrating learning programs aligned with FedEx standards.
• Review learner program effectiveness through performance metrics and data analytics.
• Serve as escalation point for learning challenges with stakeholders and vendors.
• Manage relationships with external vendors and learning partners to deliver cost-effective solutions.
• Stay updated with industry trends and best practices in learning and development.

Skills

Learning strategy

Program design

Large-scale delivery

Stakeholder management

Cross-functional collaboration

Data analytics

Vendor management

Education

Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, or related field

Tools

LMS

Enterprise learning tech

Job description

Lead the design, delivery, and continuous improvement of FedEx's global Grow program, ensuring scalable, high-impact learning experiences that support frontline, operational, and corporate employees. Act as a key partner to HR and business leaders to align learning strategies with enterprise priorities, operational excellence, and workforce capability needs.

ESSENTIAL FUNCTIONS:

• Oversee the design and delivery of comprehensive learning programs across FedEx functions, ensuring alignment with business strategy and operational priorities
• Partner with HR, Talent, and business leaders to identify capability gaps and define learning strategies that support workforce readiness and performance
• Collaborate with cross-functional leaders and subject matter experts to identify learning needs, goals, and objectives aligned with organizational learning strategies
• Provide strategic guidance and direction in designing, implementing, and administrating effective learning programs that address the specific requirements of each function, workforce type, and/or region while aligning with FedEx global standards
• Review learner program effectiveness through performance metrics, feedback loops, and data analytics, driving continuous improvement
• Serve as the escalation point for learning challenges, resolving issues in collaboration with internal, cross-functional stakeholders and external vendors
• Manage relationships with external vendors and learning partners to deliver high-quality, cost-effective, and consistent solutions across One FedEx
• Stay updated with industry trends and best practices in learning and development, incorporating innovative approaches and technologies into program design

MINIMUM EDUCATION:

Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, or related field (or equivalent work experience)

MINIMUM EXPERIENCE:

• Ten (10) years' experience in learning strategy, talent development, workforce capability building or related HR experience in a global organization

• Proven experience designing and delivering large-scale learning programs across diverse employee populations (e.g., frontline, operational, corporate)

• Experience leading teams and managing enterprise-wide L&D initiatives

KNOWLEDGE, SKILLS AND ABILITIES:

• Expertise in learning strategy, program design, and large-scale delivery within complex, global organizations

• Proven experience leading L&D initiatives in operationally intensive environments (e.g., logistics, supply chain, frontline workforce)

• Strong ability to align learning programs with business strategy and workforce capability needs

• Experience with digital learning platforms, and enterprise learning technologies

• Strong stakeholder management skills, with the ability to influence senior leaders and cross-functional teams

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)