MD Talent Development & Learning Strategy

FedEx; Plano (TX); On-site; USD 150,000 - 190,000; Full time

Job summary

FedEx in Plano, TX seeks a strategic leader to drive the design, delivery, and continuous improvement of its global Grow program for frontline, operational, and corporate employees. You will partner with HR and business leaders to align learning strategies with enterprise priorities and workforce capability needs.

The role requires 10+ years in learning strategy within global organizations, success delivering large-scale programs, and strong stakeholder management.

Qualifications

• Ten (10) years’ experience in learning strategy or talent development in global organizations.
• Experience designing and delivering large-scale learning programs across diverse employee populations.
• Experience leading teams and enterprise-wide L&D initiatives.

Responsibilities

• Oversee design and delivery of learning programs aligned with business strategy and priorities.
• Partner with HR, Talent, and leaders to identify capability gaps and define learning strategies.
• Collaborate with cross-functional leaders to align programs with enterprise standards.
• Provide strategic guidance in designing and administering effective learning programs.
• Review program effectiveness using metrics and data analytics to drive improvement.
• Serve as escalation point for learning challenges with stakeholders and vendors.
• Manage relationships with external vendors to ensure cost-effective, high-quality solutions.
• Stay updated on industry trends and innovations in learning and development.

Skills

Learning strategy

Large-scale delivery

Stakeholder management

Digital learning platforms

Global programs

Education

Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Psychology, or related field

Job description

Lead the design, delivery, and continuous improvement of FedEx’s global Grow program, ensuring scalable, high-impact learning experiences that support frontline, operational, and corporate employees. Act as a key partner to HR and business leaders to align learning strategies with enterprise priorities, operational excellence, and workforce capability needs.

ESSENTIAL FUNCTIONS:

• Oversee the design and delivery of comprehensive learning programs across FedEx functions, ensuring alignment with business strategy and operational priorities
• Partner with HR, Talent, and business leaders to identify capability gaps and define learning strategies that support workforce readiness and performance
• Collaborate with cross-functional leaders and subject matter experts to identify learning needs, goals, and objectives aligned with organizational learning strategies
• Provide strategic guidance and direction in designing, implementing, and administrating effective learning programs that address the specific requirements of each function, workforce type, and/or region while aligning with FedEx global standards
• Review learner program effectiveness through performance metrics, feedback loops, and data analytics, driving continuous improvement
• Serve as the escalation point for learning challenges, resolving issues in collaboration with internal, cross-functional stakeholders and external vendors
• Manage relationships with external vendors and learning partners to deliver high-quality, cost-effective, and consistent solutions across One FedEx
• Stay updated with industry trends and best practices in learning and development, incorporating innovative approaches and technologies into program design

MINIMUM EDUCATION:

Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Psychology, or related field (or equivalent work experience)

MINIMUM EXPERIENCE:

• Ten (10) years’ experience in learning strategy, talent development, workforce capability building or related HR experience in a global organization

• Proven experience designing and delivering large-scale learning programs across diverse employee populations (e.g., frontline, operational, corporate)

• Experience leading teams and managing enterprise-wide L&D initiatives

KNOWLEDGE, SKILLS AND ABILITIES:

• Expertise in learning strategy, program design, and large-scale delivery within complex, global organizations

• Proven experience leading L&D initiatives in operationally intensive environments (e.g., logistics, supply chain, frontline workforce)

• Strong ability to align learning programs with business strategy and workforce capability needs

• Experience with digital learning platforms, and enterprise learning technologies

• Strong stakeholder management skills, with the ability to influence senior leaders and cross-functional teams

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)