MCI EMS Co-Response Clinician

Child & Family Services, Inc.; New Bedford (MA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Sign-on bonus

Language differential

Travel and driver eligibility

Job summary

Child & Family Services, Inc. seeks an Mobile Crisis Intervention EMS Co-Response Clinician to partner with EMS and respond to behavioral health crises in the community. You will assess, de-escalate, stabilize, and plan dispositions, aiming to avoid unnecessary ED visits or law enforcement involvement.

Schedule is Monday–Friday 12PM–8PM with a $5,000 full-time sign-on bonus ($2,500 at 3 months and $2,500 at 6 months). A language differential supports multilingual communities served.

Qualifications

• Respond with EMS to behavioral health-related 911 calls.
• Conduct crisis assessments, including suicide, homicide, violence, self-injury, and substance use risk.
• Maintain documentation in accordance with agency standards and timelines.

Responsibilities

• Respond with EMS to behavioral health-related 911 calls in homes, public settings, healthcare facilities, shelters, schools, and other community locations.
• Conduct crisis assessments, including suicide, homicide, violence, self-injury, and substance use risk.
• Provide crisis counseling, emotional support, stabilization, and de-escalation using trauma-informed, recovery-oriented, and culturally responsive practices.

Job description

The Mobile Crisis Intervention (MCI) EMS Co-Response Clinician partners with Emergency Medical Services (EMS) to provide behavioral health assessment, crisis intervention, de-escalation, stabilization, and disposition planning for individuals experiencing mental health or substance use crises in the community. The clinician responds with EMS to behavioral health-related emergency calls and supports safe, clinically appropriate alternatives to emergency department use or law enforcement involvement whenever possible.

SCHEDULE: MONDAY - FRIDAY 12PM-8PM

$5000 full-time Sign-On Bonus! ($2500 at 3 months; $2500 at 6 months)

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

$1 per hour Language Differential (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Differentials

• SATURDAY-SUNDAY 1ST SHIFT + $2.50/HOUR
• MONDAY-FRIDAY 2ND SHIFT + $1.50/HOUR
• SATURDAY & SUNDAY 2ND SHIFT + $4.00/HOUR
• SUNDAY-THURSDAY 3RD SHIFT + $5.00/HOUR
• FRIDAY & SATURDAY 3RD SHIFT +7.50/HOUR

Job Responsibilities & Essential Functions

Crisis Response

• Respond with EMS to behavioral health-related 911 calls in homes, public settings, healthcare facilities, shelters, schools, and other community locations.
• Conduct crisis assessments, including suicide, homicide, violence, self-injury, and substance use risk.
• Provide crisis counseling, emotional support, stabilization, and evidence-based de-escalation using trauma-informed, recovery-oriented, and culturally responsive practices.

Clinical Decision Making

• Determine the least restrictive clinically appropriate level of care and develop collaborative safety plans when appropriate.
• Coordinate voluntary or involuntary psychiatric evaluations, including Section 12 evaluations when clinically indicated and authorized.
• Collaborate with EMS, emergency departments, police, DMH, CBHC Open Access, outpatient providers, and community partners to support safe transitions of care.
• Identify opportunities to safely divert individuals from emergency departments through connection to community-based services.
• Facilitate referrals to CBHC services, MCI follow-up, outpatient behavioral health providers, substance use treatment, peer recovery supports, primary care, housing, and social service agencies.

Documentation

• Complete required MCI documentation within established timelines, including assessments, interventions, risk assessments, safety planning, disposition decisions, and referrals.
• Maintain documentation and communication in accordance with CBHC, MassHealth, DMH, and agency standards.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Travel Required

Must have a valid driver's license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.