Unix System Administrator (CAD Tools)

Butler America Aerospace L.L.C.; Cupertino (CA); On-site; USD 68,880 - 89,544; Full time

Benefits offered by this job

401K

Medical insurance

Dental insurance

Vision insurance

Job summary

Butler America Aerospace L.L.C. is seeking an MCAD Support Engineer in Cupertino, CA to provide technical support for Siemens NX in an enterprise engineering environment. Responsibilities include troubleshooting user issues, installation, and configuration of the Siemens NX software.

The ideal candidate should have strong knowledge of operating systems, networking, and Siemens NX with at least 3 years of relevant experience. Benefits include 401K, medical, dental, and vision.

Qualifications

• Strong knowledge of Windows, Linux, and Mac OS operating systems.
• Experience with networking and software configuration management.
• Minimum 3 years of experience in IT support / Siemens NX in an engineering environment.

Responsibilities

• Serve as first point of contact for Siemens NX user issues via Jira tool.
• Resolve common Tier 1 issues like NX application launch failures.
• Install and configure approved Siemens NX versions.

Skills

Knowledge of Windows, Linux, and Mac OS

Networking and software configuration management

Understanding of Siemens NX

Familiarity with Teamcenter or PLM systems

NX licensing concepts

Troubleshooting and communication skills

3+ years in IT support / Siemens NX

Job description

MCAD Support Engineer

Location: Cupertino, CA

Job ID: #72650

Pay Range: $50-65 ph (W2)

Duration: 6 months

Job Summary

The Tier 1 MCAD Support Engineer (Siemens NX) provides technical support for Mechanical CAD (MCAD) systems using Siemens NX in an enterprise engineering environment. The role focuses on user onboarding, access provisioning, installation, licensing, environment configuration, basic NX usage support, and NX PLM (Teamcenter) connectivity.

Responsibilities

• Serve as first point of contact for Siemens NX user issues via Jira tool
• Resolve common Tier 1 issues:
  • NX application launch failures
  • Login and access problems
  • License checkout and expiration errors
• Provide basic "how-to" support for NX users:
  • 3D Parts Files
  • Assembly files
  • Drawing files
• Install and configure approved Siemens NX versions per enterprise standards
• Perform basic Siemens NX license diagnostics (FlexLM)
• Validate workstation readiness (OS, graphics, memory, VPN)
• Log, track, and update incidents using Jira
• Support new mechanical engineer onboarding for Siemens NX

Skills Required

• Strong knowledge of Windows, Linux, and Mac OS operating systems
• Experience with networking and software configuration management
• Basic understanding of Siemens NX (Design and Drafting modules)
• Basic familiarity with Teamcenter or PLM systems
• Awareness of NX licensing concepts (node‑locked, floating)
• Strong troubleshooting, communication, and documentation skills
• Minimum 3 years of experience in IT support / Siemens NX in an engineering environment

Benefits

401K, medical, dental, and vision, sick time as applicable to state law

EEO Statement

Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices.

Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at [e-mail].