MC Patient Services Specialist

The Chronicle Of Higher Education, Inc.; Amarillo (TX); On-site; USD 24,907 - 25,485; Full time

Benefits offered by this job

Health Plans (full-time)

Paid Time Off

Retirement Plans

Wellness Programs

Certified Mother-Friendly Workplace

Job summary

The Chronicle Of Higher Education, Inc. is seeking an MC Patient Services Specialist to ensure the smooth flow of operations in a correctional facility medical clinic. You will be the primary contact for patients, assist with paperwork before visits, receive patients, and maintain records in a structured EMR system.

Day shift with Monday–Friday schedule. The role involves coordinating clinic services, responding to patient information requests, and maintaining related information for the

Qualifications

• One year customer service, office, or related experience required.

Responsibilities

• Accumulate and distribute information for lay-ins and reminders, update charts and EMR entries.
• Monitor the completion of related documentation and report changes to necessary departments.
• Manage Mental Health Caseload reminders in EMR.
• Create reminders for sick call and referral upon disposition.
• Schedule patients for appointments.
• Other duties as assigned or delegated by supervisor.

Skills

Customer service

Office experience

Job description

Extended Job Title

MC Patient Services Specialist

Position Description

This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.

Major/Essential Functions

• Accumulate and distribute information for lay-ins and reminders. This includes checking and updating charts as well as updating electronic medical record.
• Monitor the completion of related documentation. Report changes in information to necessary departments following treatment decisions.
• Manage Mental Health Caseload reminders in Electronic Medical Records (EMR).
• Create reminders for sick call and referral upon disposition.
• Responsible for accurate time clock usage according to procedure.
• Schedules patients for appointments.
• Other duties as assigned or delegated by supervisor.

Required Qualifications

One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.

Shift

Day

Schedule Details

Monday thru Friday

Pay Basis

Hourly

Pay Grade Minimum

$18.08

Pay Grade Maximum

$18.50

Benefits

• Health Plans – Individual health insurance provided at no cost for full-time team members
• Paid Time Off – Including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.