MBA Account Manager II

USI Insurance Services; Warrendale (Allegheny County); On-site; USD 65,000 - 90,000; Full time

Job summary

USI Insurance Services in Warrendale, PA is seeking an Employee Benefits Professional to manage client accounts and serve as the day-to-day contact for carriers. You will educate clients on compliance topics, set up new group contracts, and guide renewals with proposed changes.

The ideal candidate has at least two years in employee benefits, holds an Accident & Health license or can obtain soon, and demonstrates strong analytical and organizational skills using Microsoft Office.

Qualifications

• 2+ years experience in employee benefits industry or related marketplace; bachelor’s degree preferred.
• Accident & Health license is required or ability to obtain within three months from date of hire.
• Ability to problem-solve proactively in a fast-paced environment.

Responsibilities

• Act as the primary contact between clients and insurance carriers.
• Educate, advise and aid clients on compliance topics including ERISA, COBRA, FMLA, 5500s and Health Care Reform.
• Set up new group insurance contracts for existing or new clients.
• Manage renewal processes with appropriate contractual changes.
• Develop alternative strategies, plan modeling and cost-reduction opportunities.
• Champion client cross-selling initiatives and develop customer accounts.
• Regular client contact and in-person attendance at client meetings as needed.
• May be responsible for marketing and placement of new benefit products.
• Prepare client applications for review and determine carriers.
• Analyze and compare quotes and coverage offerings; make client recommendations.
• Process policy changes, endorsements and other requests; provide resolution support.

Skills

Analytical skills

Client communication

Problem-solving

Team player

Education

Bachelor’s degree preferred

Accident & Health license or ability to obtain within 3 months

Tools

Microsoft Office

Job description

General Description: Manages Employee Benefits insurance accounts and serves as their day-to-day contact.

Responsibilities:

• Act as the primary contact between clients and insurance carriers.
• Educate, advise and aid clients on all Compliance topics. Including, but not limited to ERISA, COBRA, FMLA, 5500s and Health Care Reform.
• Set up new group insurance contracts for existing clients or new clients.
• Manage the renewal process including the preparation of appropriate contractual changes.
• Develop alternative strategies, plan modeling and cost reduction opportunities.
• Champion client cross-selling initiatives and develop customer accounts.
• Regular client contact and in-person attendance at client meetings as needed.
• Conduct on-site meetings to communicate or administer benefit plans.
• May be responsible for the marketing and placement of new benefit products.
• Prepare client application for review
• Determine most appropriate carriers
• Analyze and compare carrier quotes and coverage offerings
• Make recommendations to clients
• Process all policy changes, endorsements and other requests as needed.
• Resolution support and oversight for client issues such as contract clarifications and billing.
• Maintain a high degree of accuracy in agency management systems.
• Special projects as needed.

Knowledge, Skills and Abilities

• 2+ years experience in employee benefits industry or related marketplace. Brokerage environment and bachelor’s degree preferred.
• Accident & Health license is required or ability to obtain within three months from date of hire.
• Ability to creatively and proactively problem-solve.
• Ability to stay organized and focused in a busy environment.
• Personable and credible.
• Professional and dependable.
• Ability to work in a fast-paced, team environment with minimal instruction.
• Keep informed about industry information, technology and trends.
• Detailed understanding of all types of health and ancillary benefit plan designs and claim procedures.
• Basic understanding of full and partially insured.
• Experienced in Microsoft Office products including Word, Excel and PowerPoint.
• Strong analytical skills capable of using and interpreting benefit related facts and figures

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time .