Employee Benefits Sr. Account Manager

USI Insurance Services; Fort Lauderdale (FL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Generous paid time off

Paid family leave

Comprehensive health benefits

Job summary

A leading insurance brokerage firm in Fort Lauderdale is seeking a Senior Talent Acquisition Consultant. This role involves managing client relationships, providing insurance expertise, and facilitating compliance topics. Ideal candidates will have over 4 years of experience in the employee benefits industry and a strong background in customer service. The position offers competitive benefits, including comprehensive health coverage and paid time off.

Qualifications

• 4+ years of experience in the employee benefits industry.
• Must hold or be willing to earn a life and disability insurance license.
• Prior customer service experience preferred.

Responsibilities

• Manage a complex book of business with various funding methods.
• Provide proactive support to assigned clients as the primary contact.
• Manage client renewals and negotiate with carriers.

Skills

Client engagement

Insurance expertise

Problem-solving

Communication

Project management

Education

College degree

Tools

Microsoft Office

Job description

Senior Talent Acquisition Consultant at USI Insurance - Southeast Region

Overview

With more than $2.7 billion in revenue and over 10,000 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.

Unrivaled Resources and Support

What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.

Industry-Leading Programs, Rewards, and Recognition

In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.

Deep Community Engagement

We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects - to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint - we’re working together as ONE to build a better future.

Committed to a Diverse, Equitable, and Inclusive Workplace

Our award-winning I’m With U diversity, equity, and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.

Nationally Recognized as a Top Insurance Employer

• Recognized as Insurance Business America’s Top Insurance Employers for the seventh consecutive year (2018-2024).
• Named to Business Insurance’s annual list of the Best Places to Work in Insurance five years in a row (2020-2024).
• Named to Fortune’s 2024 Best Workplaces in Financial Services & Insurance list.
• Honored by Glassdoor as a Best-Led Company in the U.S. in 2024.
• Recognized by Newsweek as one of America’s Greatest Workplaces for Diversity in 2024.

Responsibilities

• Manage a complex book of business with various funding methods and increased levels of customization.
• Provide proactive, personalized support to assigned clients. Act as the primary contact between clients and insurance carriers.
• Provide insurance expertise to clients and act as a knowledge resource for other members of the Account Management team.
• Manage client renewals and negotiate with carriers on behalf of clients.
• Lead client meetings regarding renewal and utilization results.
• Regular client contact and in-person attendance at client meetings.
• As needed, prepare materials for client meetings.
• Engage clients, where appropriate, with internal USI Technical Resources.
• Educate, advise, and aid clients on all Compliance topics. Includes ERISA, COBRA, FMLA, 5500s, and Health Care Reform.
• Conduct on-site meetings to communicate or administer benefit plans.
• Develop employee communications for renewal changes, enrollment procedures, miscellaneous benefit changes and/or clarifications.
• Resolution support and oversight for client issues such as contract clarification and billing.
• Participate in peer review as both a participant and a reviewer of standards client deliverables.
• Develop training content and deliver it to the Account Management team.
• Keep current on industry information, technology, and trends.

Knowledge, Skills and Abilities

• 4 years+ of experience in the employee benefits industry.
• College degree preferred.
• Prior customer service experience is preferred.
• Must hold or be willing to earn a life and disability insurance license.
• Comfortable with internet-based programs and Microsoft Office products.
• Ability to set priorities and manage deadlines.
• Ability to carry out complex tasks with many concrete and abstract variables.
• Work independently utilizing all tools and resources available.
• Ability to work in a fast-paced, team environment with minimal instruction.
• Ability to communicate in a clear, concise, and concrete way in front of an audience.
• Ability to define problems and generate potential solutions.

Benefits

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.