Mazda Service Advisor

Schomp Mazda; Colorado; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Pet insurance

401(k) match

Paid time off

Disability insurance

On-site gym

Employee assistance

Career advancement

Vehicle discounts

Job summary

Schomp Mazda in Aurora, CO is seeking a full-time Service Advisor. This commission-based role offers a pay range of $65,000–$95,000 per year and strong opportunities for advancement.

In this role you will initiate automotive services, troubleshoot problems, prepare repair orders, and keep customers informed about estimates and the return of their vehicles.

Schomp Automotive provides comprehensive benefits and a culture that emphasizes guest experience, teamwork, and ongoing career growth.

Qualifications

• Automotive dealership Service Advisor experience required.
• Must possess and maintain a valid driver’s license.
• Must possess and maintain an acceptable Motor Vehicle Record (MVR).

Responsibilities

• Initiate automotive services and repairs by ascertaining performance problems and services requested.
• Troubleshoots vehicle problems and services by listening to the customer's description of symptoms, clarifying the description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
• Maintains customer rapport by explaining estimates and expected return of the vehicle, obtaining customer’s approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.

Skills

Service Advisor experience

Valid driver’s license

MVR check

Job description

Job Description

Location: 90 Havana St, Aurora, CO 80010

Employment Type: Full Time

Position Type: Commissions

Pay Range: $65,000 - $95,000 per year

The job posting will be available until November 30th, 2026

Guided by our core values, our Service Team focuses on the guest experience and going the extra mile to exceed their expectations.

This is no ordinary desk job - if you are someone who likes being up on your feet and providing the highest level of hospitality in all situations, we have the job for you!

Our organization is a place with limitless advancement opportunities...if you're looking for a career, not just a job, we hope you will consider Schomp Automotive.

Responsibilities

• Initiate automotive services and repairs by ascertaining performance problems and services requested.


• Troubleshoots vehicle problems and services by listening to the customer's description of symptoms, clarifying the description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.


• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.


• Maintains customer rapport by explaining estimates and expected return of the vehicle, obtaining customer’s approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.

Requirements

• Automotive dealership Service Advisor experience required


• Must possess and maintain a valid driver’s license.


• Must possess and maintain an acceptable Motor Vehicle Record (MVR).

Why Schomp

• Full suite of insurances - medical, dental, life, Pet insurance, you read that right, insurance for your furry or not so furry friends


• 401(k) with company match


• Paid Time off - Vacation, sick and benefit days


• Short term and long term disability


• Accident insurance


• On site Gym/ Gym reimbursement


• Your mental health is important to us - we have an Employee Assistance program that offers counseling sessions, financial and legal advice


• Culture that values and recognizes Committed to your career, leadership and development training With all of the organizational growth, we offer a wealth of career opportunities


• The best part of automotive: Employees are eligible for discounts on vehicles, parts and service

Equal Opportunity

Schomp Automotive Group is an Equal Opportunity Employer

Compensation and Benefits

The compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, region- specific benefits.

Accommodation Request

If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to [e-mail] or contact 720-800-6265.

About Schomp

Schomp wants to change the way you see a career in the automotive industry. Every day we strive to deliver the best experiences possible for both our employees and customers. From benefits and perks, to upward mobility and career growth, our opportunities and standards exceed the industry standard. There's a reason why Schomp was a 2018 Finalist for \"Best Companies to Work for in Colorado.\" This is where you'll discover the Schomp difference. You love helping people. We are in the people business and cars are what connect us with people. Schomp employees strive to create the best experience for the customers we serve and the people that we work with on a daily basis. It doesn't matter if you have automotive experience or not. If you're passionate about working with great people and delivering an exceptional experience for customers, Schomp is the place for you. Schomp Automotive cares about our shared future. A driving goal is to help sustain and support the communities where we live and work. Children's initiatives, specifically focusing on wellness and education, are our primary focus, but we offer general community support as well. A great culture starts with providing well for our employees. Schomp understands that the best way to create a great customer experience is to ensure that our employees love their jobs and the atmosphere they work in. It begins with injecting our Core Values - Competitive, Consistent, Adaptable, Respectful and Empathetic - into everything we do. Ask our employees. They'll tell you we walk the talk.