Mazda Sales Manager

Chapman Auto Stores; Egg Harbor Township (NJ); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

Life & disability insurance

401(k) plan

Paid time off

Vehicle purchase program

Parts discounts

Career growth

Job summary

Chapman Auto Stores in the United States is seeking a Mazda Sales Manager to lead our Mazda sales operation. This hands-on leadership role focuses on sales performance, profitability, team development, Internet lead management, and customer experience.

Mazda experience is a plus, import dealer background preferred, with strong CRM discipline and coaching. You’ll desk deals, train staff, monitor KPIs, and work with Finance to maximize opportunities while maintaining an exceptional customer

Qualifications

• Automotive dealership experience is required.
• Strong leadership, communication, and closing skills.
• Understanding of dealership sales processes and performance metrics.
• CRM experience and valid driver's license.

Responsibilities

• Lead, coach, and develop the Mazda sales team.
• Drive sales volume, gross profit, and customer satisfaction.
• Desk deals, assist with negotiations, and help close customers.
• Monitor sales performance, closing ratios, appointments, and KPIs.
• Ensure strong CRM usage, follow-up, and prospecting.
• Manage and improve Internet lead response, appointments, show rates, and conversions.
• Conduct sales meetings, training, and individual coaching.
• Maintain accountability for salesperson performance.
• Assist with recruiting, hiring, and developing Sales Consultants.
• Monitor inventory, pricing, merchandising, and vehicle aging.
• Work closely with Finance to maximize opportunities and maintain smooth customer experience.

Skills

Automotive dealership experience

Strong leadership

Communication

Closing skills

Tools

CRM experience

Job description

Mazda Sales Manager

We are seeking an experienced

Brief Description

Mazda Sales Manager

We are seeking an experienced Mazda Sales Manager to help lead and grow our Mazda sales operation. This is a hands-on leadership role focused on sales performance, profitability, team development, Internet lead management, and customer experience.

The ideal candidate has proven automotive dealership experience, strong leadership and closing skills, and understands how to run a modern sales process. Import dealership experience is strongly preferred. Mazda experience is a plus, and experience managing Internet leads and CRM performance is highly valued.

Why Join Chapman?

• Over 50 Years of Stability - The Chapman organization has been serving customers and growing its automotive business for more than 50 years.
• Award-Winning Organization - Join a President's Award-winning dealership organization with a strong commitment to customer satisfaction and performance.
• Aggressive Pay Plan - We offer a highly competitive, performance-driven compensation plan designed to reward results.
• Brand-New Mazda Facility - Work in a brand-new, state-of-the-art Mazda dealership designed to provide an exceptional experience for both our customers and our team.
• Growing Mazda Brand - Be part of a rapidly growing Mazda brand and product lineup with significant opportunity to increase sales and market share.
• Opportunity to Make an Impact - We're looking for a leader who can help develop the team, improve our processes, and take our Mazda operation to the next level.

Key Responsibilities

• Lead, coach, and develop the Mazda sales team
• Drive sales volume, gross profit, and customer satisfaction
• Desk deals, assist with negotiations, and help close customers
• Monitor sales performance, closing ratios, appointments, and key KPIs
• Ensure strong CRM usage, follow-up, and prospecting
• Manage and improve Internet lead response, appointments, show rates, and conversions
• Conduct sales meetings, training, and individual coaching
• Maintain accountability for salesperson performance
• Assist with recruiting, hiring, and developing Sales Consultants
• Monitor inventory, pricing, merchandising, and vehicle aging
• Work closely with Finance to maximize opportunities and maintain smooth customer experience

Requirements

Qualifications

Required

• Automotive dealership experience
• Strong leadership, communication, and closing skills
• Understanding of dealership sales processes and performance metrics
• CRM experience
• Valid driver's license

Preferred

• Import dealership experience
• Previous Sales Manager, Floor Manager, or Internet Sales Manager experience
• Mazda experience
• Internet lead management / BDC experience
• Proven track record of increasing sales volume, gross profit, and closing ratios

What We're Looking For

We're looking for a motivated, hands-on leader who can develop people, improve processes, work deals, and drive results.

The right candidate understands that today's successful dealership requires more than working the desk. It requires leadership, CRM discipline, Internet lead management, consistent follow-up, accountability, and exceptional customer experience.

If you're an experienced automotive professional looking for an opportunity to join an established organization, work in a brand-new facility, and help grow a Mazda operation, we want to hear from you.

Schedule:

Full-time automotive retail management position, including Saturdays.

Benefits

• Health insurance with choice of medical plans starting at $84.50/month
• Dental and vision insurance
• Life, STD, LTD, Hospital Indemnity, Accident, and Critical Illness insurance
• 401(k) retirement investment plan with company match
• Accrued paid time off
• Employee Vehicle Purchase Program
• Parts and service discounts
• Professional work environment, with job training and advancement opportunities