Mazda Sales Assistant

Walser Automotive Group; Burnsville (MN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

401(k) with Employer Match

Employee Discounts

Career Growth & Advancement

Job summary

Walser Automotive Group is seeking an organized, customer-focused individual to join our front desk team at our Minnesota dealership. You will greet customers, answer calls, scan information, and perform data entry to support sales and service operations.

Responsibilities include processing paperwork, managing appointments, and ensuring service processes are followed. Join us to contribute to a positive customer experience and grow with a values-driven organization.

Qualifications

• Exceptional listening, telephone, and computer skills.
• Friendly and positive attitude.
• Professional demeanor and appearance (nametag, uniform, etc.)

Responsibilities

• Greet and direct customers arriving at the dealership.
• Answer incoming calls and scan customer information into the system.
• Handle filing and data entry; manage money receipts.
• Assist with front desk duties and show availability of sales reps.
• Maintain plate log; coordinate plate arrival and weekly audits.
• Process daily print and email queue; prepare folders for appointments.
• Ensure dealership service processes and scripts are followed by staff.
• Support Sales Managers with reporting and OEM documentation.
• Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded.

Job description

For more than 70 years, Walser Automotive Group has put people first: our customers, our employees, and our communities. As a family-owned, family-run company, we’ve grown to 29 dealerships representing 26 brands across Minnesota, Kansas, and Illinois.

We lead with innovation, technology, and a promise to deliver an exceptional experience every time.

• And your work here matters: a portion of every vehicle sold and serviced supports the Walser Foundation, investing in schools, nonprofits, and workforce programs in our communities.

At Walser, success starts with people. Join us to build a career where you can grow, belong, and make a real impact.

What You’ll Do:

• Depending on size of dealership – scope of responsibilities may include all or some combination of any of the below duties.
• Work with funding specialist to ensure complete paperwork, funding, titles, etc.
• Work with inventory team on OEM reporting, dealer trades, inventory, reporting, and other duties
• Prepare metrics for Sales Managers to review
• Recap deals and assist with all paperwork
• Assist in watching hours worked, schedules, time off, and other administrative duties
• Ensure Walser service processes and scripts are followed by employees, report any variances to the Sales Manager
• Assist Sales Managers with reporting
• Assist with OEM certification
• Assist with due bill schedule
• Complete OEM reporting
• Front Desk Duties:
• Greet and direct customers arriving at the dealership
• Answer incoming calls
• Scan customer information into system
• Filing and data entry
• Receipt of money
• Page for available sales reps
• Ensure a constant supply of deal jackets for the Sales Floor
• Manage the Plate Log (contacting customers upon plate arrival, distributing plates, and weekly audit)
• Daily processing of print and email queue in system
• Manage incoming appointments (prepping folders and ensuring appointments are properly marked as Show/No Show)
• Must wear safety eyewear at all times when in dealership service departments
• Must wear hard-toed shoes and slip resistant footwear in when in dealership service departments
• All other duties, tasks and/or projects as assigned
• Uphold Walser’s Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

What You Bring:

• Exceptional listening, telephone, and computer skills
• Friendly and positive attitude
• Professional demeanor and appearance (nametag, uniform, etc.)

What’s In It For You?

• Paid Time Off (PTO) – Take time to relax, spend with family, or enjoy personal time away
• Career Growth & Opportunity for Advancement We promote from within and provide clear career paths, mentorship, and opportunities to develop and grow your career.
• Fertility & Adoption Assistance: Receive up to $10,000 in financial assistance for fertility treatments and adoption expenses.
• Comprehensive Health Benefits: Enjoy medical, dental, and vision coverage, plus access to HSA and FSA plans to help manage healthcare costs. Access to Blue Cross Blue Shield medical coverage and access to additional wellness benefits.
• Life Insurance & 401(k) with Employer Match: Plan for your future with company-paid life insurance and a 401(k) program that includes an employer match.
• Paid Clothing Program: Twice a year, choose from a hand-curated collection of branded Walser apparel—on us.
• Employee Discounts: Enjoy exclusive employee discounts across products and services.
• Employee Resource Groups: Connect, learn, and grow with our inclusive Employee Resource Groups, including Women of Walser, Drive with Pride, Asian Hmong Alliance, and Veterans at Walser.
• Community Involvement Make an impact through volunteer opportunities with the Walser Foundation, supporting local causes and giving back to the communities we serve.
• Employee Assistance Program (EAP) – Support for personal and professional challenges
• Referral Program – Earn referral bonuses for referring talented candidates

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

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