Mazda/Mercedes Benz Parts Manager

Fox Mercedes-Benz Kalamazoo; Kalamazoo (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid Vacation, PTO, and Holidays

Medical, Dental and Vision

401(k) with Employer Match

Flex Spending

Group Life Insurance (Company Paid)

Short-Term and Long-Term Disability

Supplemental Life Insurance

Accident Insurance

Employee Assistance Programs

Employee Discounts

Wellbeing Program

Growth and Development Opportunities

Job summary

Fox Motors Kalamazoo is seeking a Parts Manager to lead a dynamic team at Fox Mazda Kalamazoo/Fox Mercedes Benz Kalamazoo. You will drive department profitability, optimize inventory, implement pricing strategies, and uphold Fox Motors culture focused on employees, customers, and community.

The role requires strong leadership, tech-savvy operations, and excellent communication. A results-oriented, high-energy professional with valid driver’s license is ideal for our fast-paced environment.

Qualifications

• Two to four years of parts management experience.
• Experience in the auto industry preferred but not required.
• Proven leadership ability to mentor and train others.
• Experience and desire to work with technology to drive an exceptional customer experience.
• Excellent communication, organization, and follow-up skills.

Responsibilities

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels, and monitors the performance of all parts department staff.
• Maintains a balanced inventory consistent with requirements of service, body shop, wholesale, and DIY customers.
• Establishes pricing parameters in each customer category to generate gross profit while maintaining loyalty.
• Establishes inventory levels and balances for maximum turnover.
• Monitors and adjusts inventory to minimize obsolescence.
• Ensures all parts are properly tagged to recover full factory credit.
• Sets and enforces a policy on the special ordering of parts.
• Analyzes sales, expenses, and inventory monthly to maintain profit goals.
• Handles customer complaints immediately and per dealership guidelines.
• Ensures dealership purchases are properly accounted for before payment.
• Assists in the collection of past-due accounts.

Skills

Parts management

Leadership

Customer service

Technology savvy

Job description

Fox Motors has a Parts Manager opening in Kalamazoo, MI at Fox Mazda Kalamazoo/Fox Mercedes Benz Kalamazoo. You would contribute to our overall vision, \"Working together moving people throughout life,\" by leading a successful team that creates and upholds our Fox Motors culture of focusing on our employees, customers, and community.

KEY RESPONSIBILITIES

The Parts Manager is a vital part of our management team to ensure the department's profitability and growth. As the Parts Manager, you are responsible for hitting objectives using proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising. Fox Motors is looking for a Parts Manager that is tech savvy, organized and has a drive to be a successful leader.

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels, and monitors the performance of all parts department staff.
• Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the do-it-yourself public.
• Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.
• Establishes individual parts inventory levels and balances them for maximum turnover.
• Monitors and adjusts inventory to minimize obsolescence.
• Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
• Sets and enforces a policy on the special ordering of parts.
• Analyzes sales, expenses, and inventory monthly to maintain profit goals.
• Handles customer complaints immediately and according to the dealership's guidelines.
• Ensures that all dealership purchases are properly accounted for before payment is made.
• Assists in the collection of past-due accounts.

SKILLS & EXPERIENCE

• Two to four years of parts management experience and/or equivalent combination of education and experience.
• Experience in the auto industry preferred but not required.

• Proven leadership ability to mentor and train others.
• Experience and desire to work with technology to drive an exceptional customer experience.
• Excellent communication, organization, and follow-up skills.
• Ability to set and achieve targeted goals.
• Ability to multi-task, prioritize, and manage time effective.
• High energy and positive attitude.
• Valid driver's license.

WHAT FOX MOTORS OFFERS

• Paid Vacation, PTO, and Holidays
• Medical, Dental and Vision
• 401(k) with Employer Match
• Flex Spending
• Group Life Insurance (Company Paid)
• Short-Term and Long-Term Disability
• Supplemental Life Insurance
• Accident Insurance
• Employee Assistance Programs
• Employee Discounts
• Wellbeing Program
• Growth and Development Opportunities

As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management.