Mercedes Benz Service Technician

Fox Mercedes-Benz Kalamazoo; Kalamazoo (MI); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Paid vacation

PTO holidays

Medical benefits

Dental & Vision

401k match

Flex spending

Life insurance

Disability insurance

Employee assistance

Employee discounts

Wellbeing program

Growth opportunities

Job summary

Fox Motors is seeking a Service Technician at Fox Mercedes-Benz Kalamazoo in Kalamazoo, MI. You will diagnose and repair vehicles, standing as a key member of the service team, focused on customer satisfaction and vehicle reliability.

The role requires a customer-focused mindset, basic diagnostic skills, and a drive to perform in a growing environment. A valid driver’s license is required, and ASE certifications are preferred but not required.

Qualifications

• One-year related experience and/or training; or equivalent combination of education and experience.
• CERTIFICATES, LICENSES & REGISTRATIONS preferred but not required.
• ASE Certifications preferred but not required.
• Valid driver's license.

Responsibilities

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Communicates with Service Manager and Service Advisor to complete the job in a timely manner.

Skills

Customer-focused

Diagnostic skills

Repair procedures

Maintenance knowledge

Valid driver's license

Job description

Fox Motors has a Mercedes Benz Service Technician opening in Kalamazoo, MI at Fox Mercedes Benz Kalamazoo. You would contribute to our overall vision, "Working together moving people throughout life,", by developing and maintaining trust with our customers that will build long-term relationships.

KEY RESPONSIBILITIES

The Service Technician is key to ensuring customer satisfaction with our service team. As a Service Technician, you are responsible for performing diagnoses and repairs for customer and internal vehicles and being specialized in specific areas of repair and maintenance. Fox Motors is looking for a Service Technician that has previously worked with cars in some capacity, is customer-focused and has a drive to perform in a growing environment.

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Communicates with Service Manager and Service Advisor to complete the job in a timely manner.

SKILLS & EXPERIENCE

• One-year related experience and/or training; or equivalent combination of education and experience.
• CERTIFICATES, LICENSES & REGISTRATIONS preferred but not required.
• Automotive Service Excellence (ASE) Certifications preferred but not required.
• Valid driver's license.

WHAT FOX MOTORS OFFERS

• Paid Vacation, PTO, and Holidays
• Medical, Dental and Vision
• 401(k) with Employer Match
• Flex Spending
• Group Life Insurance (Company Paid)
• Short-Term and Long-Term Disability
• Supplemental Life Insurance
• Accident Insurance
• Employee Assistance Programs
• Employee Discounts
• Wellbeing Program
• Growth and Development Opportunities

As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management.