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Maximus, Quality Assurance Specialist (Remote in New York) - Application via WayUp
WayUp
United States
Remote
USD 62,000 - 70,000
Full time
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Job summary
A leading company in government administration is actively seeking a Quality Assurance Specialist for a remote role in New York. The specialist will ensure the accuracy of assessments for individuals with developmental disabilities, provide training, and maintain compliance with quality standards. This role requires strong organizational skills and experience in behavioral health settings.
Benefits
Qualifications
- Minimum 3 years of relevant experience or equivalent.
- Experience with individuals with intellectual disabilities.
- 1 year in compliance or quality assurance role required.
Responsibilities
- Review assessments to ensure accuracy and compliance.
- Train staff and facilitate monthly training sessions.
- Develop and implement corrective action plans.
Skills
Education
Job description
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This role is with Maximus. WayUp is partnering with Maximus to hire top talent.
Description & Requirements
Maximus is currently hiring an Quality Assurance Specialist to support the New York State Office for People with Developmental Disabilities (OPWDD).
Maximus conducts conflict-free assessments for individuals who have intellectual and development disabilities on behalf OPWDD. For individuals ages 17 and younger, assessors utilize the Child and Adolescent Needs and Strengths (CANS) comprehensive assessment tool that helps to identify a child's strengths and needs, providing essential information for care planning and connecting individuals to appropriate services.
As a Quality Assurance Specialist , you will review assessments completed by field assessors to ensure accuracy, consistency, and compliance with program standards. You’ll also provide staff training, offer mentorship, and facilitate in-person training sessions once a month. The ideal candidate has experience with CANS/CAS projects, a strong eye for detail, excellent time management skills, and is tech-savvy with experience in quality assurance or training within behavioral health or social services settings.
This is a remote position open to candidates in New York State or the surrounding region.
- Why Maximus?
Work/Life Balance Support
- Flexibility tailored to your needs!
- Bonuses based on performance included!
- Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Acknowledge and appreciate outstanding employee contributions.
- Invest in your ongoing education and development.
- Additional benefits and discounts exclusively for employees.
- Access a range of wellness programs and resources tailored to your needs.
Essential Duties and Responsibilities:
\- Apply knowledge of QMS processes and document control to meet the compliance of ISO 9001 business needs.
\- Ensure activities and processes comply with ISO 9001 QMS standards, company QA standards and applicable contractual standards.
\- Perform analysis and identify trends in the review of performance standards, work instructions, and policies and procedures; and recommend Opportunities for Improvement and Corrective and Preventative Action plans when necessary.
\- Ensure that established performance standards, sampling and statistical process control procedures are followed.
\- Train staff for the purpose of achieving and maintaining Quality Assurance goals.
\- Coordinate and perform ISO based internal audits.
\- Develop and maintain reports based on audit findings.
\- Develop and implement corrective and preventive action plans based on audit findings.
\- Develop other routine and ad-hoc reports when necessary.
\- Develop updates and maintain quality manuals, and policies and procedures manuals.
Minimum Requirements:
\- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
\- 1 year of experience working with individuals with intellectual and developmental disabilities (I/DD)
\- 1 year of experience in a compliance or quality assurance role within the health or human services field required
Preferred Requirements
\- Advanced degree in a related field
\- Professional experience working with CAS/CANS projects
\- Experience with assessments (completion or review)
\- Experience developing work instructions, and training staff
Home Office Requirements
\- Maximus provides company-issued computer equipment
\- Reliable high-speed internet service
\- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
\- Minimum 5 Mpbs upload speeds
\#NYMC
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$62,000.00
Maximum Salary
$70,000.00
- Seniority levelEntry level
- Employment typeFull-time
- Job functionQuality Assurance
- IndustriesGovernment Administration
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