Maximus, Quality Assurance Specialist (Remote in New York) - Application via WayUp

WayUp; United States; Remote; USD 62,000 - 70,000; Full time

Job summary

A leading company is seeking a Quality Assurance Specialist to support assessments for individuals with developmental disabilities. This remote role involves reviewing assessments, training staff, and ensuring compliance with quality standards. Ideal candidates will possess strong attention to detail and relevant experience in quality assurance or training.

Benefits

Work/Life Balance Support

Flexibility tailored to your needs

Competitive Compensation with performance bonuses

Comprehensive Insurance Coverage

401K with company matching

Paid Time Off

Holistic Wellness Support

Tuition Reimbursement

Wellness programs

Qualifications

• 3+ years of relevant experience or equivalent education.
• 1 year of experience in compliance or QA role.

Responsibilities

• Review assessments for accuracy and compliance.
• Provide staff training and mentorship.
• Coordinate and perform ISO internal audits.

Skills

Attention to Detail

Time Management

Technical Skills

Education

Bachelor's Degree

Job description

Maximus, Quality Assurance Specialist (Remote in New York) - Application via WayUp

Join to apply for the Maximus, Quality Assurance Specialist (Remote in New York) - Application via WayUp role at WayUp

Maximus, Quality Assurance Specialist (Remote in New York) - Application via WayUp

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Join to apply for the Maximus, Quality Assurance Specialist (Remote in New York) - Application via WayUp role at WayUp

This role is with Maximus. WayUp is partnering with Maximus to hire top talent.

Description & Requirements

Maximus is currently hiring a Quality Assurance Specialist to support the New York State Office for People with Developmental Disabilities (OPWDD).

Maximus conducts conflict-free assessments for individuals with intellectual and developmental disabilities on behalf of OPWDD. For individuals ages 17 and younger, assessors utilize the Child and Adolescent Needs and Strengths (CANS) comprehensive assessment tool to identify strengths and needs, aiding care planning and service connections.

As a Quality Assurance Specialist, you will review assessments completed by field assessors to ensure accuracy, consistency, and compliance with program standards. You’ll also provide staff training, mentorship, and facilitate in-person training sessions once a month. The ideal candidate has experience with CANS/CAS projects, a keen eye for detail, excellent time management skills, and is tech-savvy with experience in quality assurance or training within behavioral health or social services settings.

This is a remote position open to candidates in New York State or the surrounding region.

Why Maximus?

At Maximus, we are committed to cultivating a positive and inclusive work environment, and we are pleased to offer the following benefits:

• Work/Life Balance Support
• Flexibility tailored to your needs!

Additional benefits include:

• Competitive Compensation with performance bonuses
• Comprehensive Insurance Coverage (Medical, Dental, Vision, Prescription, HSA, Life insurance, auto, home, renter's, pet discounts)
• Future Planning (401K with company matching)
• Paid Time Off, holidays, extended sick leave, disability coverage
• Holistic Wellness Support (EAP resources)
• Recognition Platform for employee contributions
• Tuition Reimbursement and employee discounts
• Wellness programs and professional development opportunities

Essential Duties and Responsibilities

• Apply knowledge of QMS processes and document control to meet ISO 9001 business needs.
• Ensure activities comply with ISO 9001 standards, company QA standards, and contractual standards.
• Analyze performance standards, work instructions, policies, and procedures; recommend improvements.
• Ensure sampling and statistical process control procedures are followed.
• Train staff to achieve and maintain QA goals.
• Coordinate and perform ISO internal audits.
• Develop and maintain audit reports and corrective action plans.
• Develop and update quality manuals, policies, and procedures.

Minimum Requirements

• Bachelor's degree in a relevant field and 3+ years of relevant experience, or equivalent education and experience.
• 1 year of experience working with individuals with I/DD.
• 1 year of experience in compliance or QA role within health or human services.

Preferred Requirements

• Advanced degree in a related field.
• Experience with CAS/CANS projects and assessments.
• Experience developing work instructions and staff training.

Home Office Requirements

• Company-provided equipment and reliable high-speed internet (20 Mbps download, 5 Mbps upload).

#NYMC

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other protected characteristics.

Pay Range

Minimum: $62,000; Maximum: $70,000