Maximo Software Engineering Manager - Hybrid Lead

National Grid Plc

City of Albany (NY)

Hybrid

USD 132,000 - 186,000

Full time

13 days ago

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Job summary

National Grid plc is seeking a Software Engineering Manager for Maximo to lead the design, deployment, and ongoing support of the MAS 9 Maximo system. You will collaborate with an SI partner, oversee environments and enhancements across Work Management, Outage Management, and Inspections, and guide a high-performing team through a hybrid work model.

Ideal candidates bring 10+ years in application support with 5+ years in leadership, strong Maximo expertise, Azure/OpenShift experience, and a

Qualifications

10+ years of application support experience, including 5+ years in a supervisory or leadership role.
5+ years managing outsourced IT managed services providers.
Experience supporting IBM Maximo v7.6 or higher with integrations to mobile systems (e.g. Salesforce, CLICK, etc.).
Previous experience managing and leading Maximo development teams, with strong evidence of utilizing best practices.
Proficient with Maximo concepts such as automation scripts, MIF integration framework, MBO objects, utilities add on, and associated infrastructure and architecture.
Experience with Maximo application implementations and upgrades.
Experience with delivering fixes/enhancements in Maximo in an agile delivery model with coordination to partner systems.
Experience with supporting IBM Maximo MAS 8/9 in a cloud hosted environment (e.g. MS Azure), and strong knowledge of containerization including Red Hat OpenShift (RHOS) or similar technologies.
Demonstrated experience of database concepts in DB2 or Oracle.
Experience with utilizing and optimizing CICD pipelines for delivery and environment management.
Experience supporting COTS and other application software solutions, with a focus on Enterprise Asset Management implementations in mid to large-scale enterprises.
Strong experience with developing or architecting integrations to external systems such as SAP, Salesforce, GIS, etc.

Responsibilities

Lead the design, development, maintenance, and enhancement of business applications, ensuring strict oversight of technical design and adherence to standards.
Lead the support and upkeep of all associated environments and manage daily operations in alignment with SLA's related to system availability.
Direct the deployment and activities of the team, facilitating the resolution of issues and ensuring alignment with support teams and business units.
Collaborate with business partners and stakeholders to identify requirements and opportunities for application modifications that support strategic objectives.
Prioritize competing demands in alignment with organizational goals and ROI.
Drive the development and optimization of a continuous delivery release model.
Ensure successful delivery of key capital project implementations and a seamless transition to steady-state support.
Oversee outsourced managed services and cloud/hosted contract SLAs related to application operations.
Develop application monitoring strategies for performance optimization and proactive issue resolution.
Evaluate root cause solutions to eliminate technical debt and improve system reliability.
Establish and maintain effective relationships with key clients and business partners.
Utilize performance metrics to demonstrate improvements in service delivery and SLA adherence.
Guide stakeholders toward solutions that maximize National Grid's investment in technology.
Build and lead a high-performing support team and effective support model.
Ensure compliance with SOX mandated controls and understand supported business processes to aid decision-making.
Lead and influence architectural decisions while managing maintenance, service, and project costs.
Manage all labor and non-labor cost in accordance with annual budget, maximizing opportunities for cost savings where possible.