Maximo MAS Support Specialist: Data & Integrations

Optomi; South Carolina; On-site; USD 90,000 - 120,000; Full time

Job summary

Optomi is seeking an IBM Maximo MAS Support Consultant to stabilize and support a recently implemented MAS environment. You will focus on ticket resolution, data troubleshooting, and integration support to keep operations running smoothly.

The role requires hands-on Maximo MAS experience, strong data analysis, and the ability to resolve integration issues involving XML, Oracle databases, and APIs while collaborating with business and technical teams.

Qualifications

• 3+ years of IBM Maximo experience.
• Strong troubleshooting and production support experience.
• Experience with XML and integration error resolution.
• Oracle and SQL database experience.
• Experience analyzing and manipulating application data.
• Familiarity with API-based integrations.
• Experience with Jira or similar ticket tools.
• Strong analytical and problem-solving abilities.
• Excellent communication and documentation skills.

Responsibilities

• Support stabilization efforts for a recently implemented IBM Maximo Application Suite (MAS) environment
• Investigate, troubleshoot, and resolve application support tickets and integration-related issues
• Analyze large volumes of support requests to identify recurring trends and root causes
• Perform data analysis and data manipulation within Maximo to resolve business and system issues
• Support integration troubleshooting involving Oracle systems, APIs, and XML-based messages
• Review and correct integration errors through Maximo Message Reprocessing
• Work with business users and technical teams to resolve data discrepancies and process issues
• Document findings, resolutions, and recommendations for long-term improvements
• Participate in weekly sprint planning and ticket management activities within Jira
• Provide knowledge transfer and mentorship to internal team members

Skills

IBM Maximo

Troubleshooting

Data analysis

XML

Oracle/SQL

APIs

Jira

Communication & documentation

Tools

Jira

Job description

Optomi is seeking an IBM Maximo MAS Support Consultant to stabilize and support a recently implemented MAS environment. You will focus on ticket resolution, data troubleshooting, and integration support to keep operations running smoothly.

The role requires hands-on Maximo MAS experience, strong data analysis, and the ability to resolve integration issues involving XML, Oracle databases, and APIs while collaborating with business and technical teams.