Maximo-Focused Facilities Systems Analyst

The Pennsylvania State University; State College (Centre County); Hybrid; USD 49,000 - 71,000; Full time

Benefits offered by this job

75% tuition discount

Job summary

The Pennsylvania State University is seeking a Facilities Systems Analyst - Professional to support the CMMS (IBM Maximo) and related applications. The role reports to the Facilities Applications - Maximo Supervisor, is a full-time position, and may be eligible for hybrid work arrangements.

The team provides essential maintenance and user support for OPP operations. Responsibilities include troubleshooting, gathering user requirements, configuring and testing systems, monitoring performance, and

Qualifications

• Associate Degree required; no prior relevant work experience needed.
• Experience with IBM Maximo or similar EAM applications preferred.
• Strong communication and customer service skills.

Responsibilities

• Ensure reliable performance of facilities systems/applications.
• Troubleshoot and resolve system and user issues.
• Participate in projects to gather requirements, design, configure, test, and implement financial systems and applications.
• Monitor system performance and usage to maintain security and reliability.
• Recommend new features or optimizations based on user feedback.
• Work with customers to diagnose day-to-day software issues.
• Administer and facilitate user access to systems.
• Provide application support for Enterprise Asset Management and related systems.
• Escalate tickets that cannot be resolved.
• Handle user access and records maintenance.
• Ensure data integrity and reliability of applications.
• Provide guidance and expertise to users and stakeholders.
• Create and maintain knowledge base and business process documentation for Tier 1 support.
• Assist with training coordination, classroom support, training logistics, and the development and publishing of job aids.

Skills

IBM Maximo

Troubleshooting

Customer service

Documentation & training

Collaboration with stakeholders

System administration

Education

Associate Degree

Tools

IBM Maximo

Job description

The Pennsylvania State University is seeking a Facilities Systems Analyst - Professional to support the CMMS (IBM Maximo) and related applications. The role reports to the Facilities Applications - Maximo Supervisor, is a full-time position, and may be eligible for hybrid work arrangements.

The team provides essential maintenance and user support for OPP operations. Responsibilities include troubleshooting, gathering user requirements, configuring and testing systems, monitoring performance, and