Max Home Furnishings Delivery Associate

Max Home Furnishings; Westside (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Max Home Furnishings in Westside, TX is hiring a delivery driver and installer. You will load, deliver, install appliances and furniture, and demonstrate product operation to customers.

This full-time, non-exempt role requires a valid license, strong customer service, and flexibility to work evenings and Saturdays. You will also assist with warehouse tasks and safety procedures.

Qualifications

• Must be over 21 to drive a vehicle for work.
• High school diploma or GED preferred.
• Valid driver's license with an acceptable driving record.
• Ability to pass background checks and meet company driving requirements.
• Strong customer service and communication skills.
• Basic mechanical aptitude and problem-solving ability.
• Ability to work a flexible schedule, including evenings and Saturdays when needed.

Responsibilities

• Load, unload, transport, and deliver merchandise to customer homes and businesses.
• Properly install and set up appliances, electronics, furniture, and other products.
• Demonstrate product features and basic operation to customers.
• Ensure deliveries are completed accurately and on schedule.
• Obtain customer signatures and necessary documentation at delivery.

Skills

Customer service

Communication skills

Mechanical aptitude

Problem solving

Valid driver's license

Education

High school diploma or GED

Job description

• Base Pay $14.00 - $18.00 / Hour
• Employee Type Non-Exempt - FT

Description

Essential Duties and Responsibilities

Delivery & Setup

• Load, unload, transport, and deliver merchandise to customer homes and businesses.
• Properly install and set up appliances, electronics, furniture, and other products.
• Demonstrate product features and basic operation to customers.
• Ensure all deliveries are completed accurately and on schedule.
• Obtain customer signatures and necessary documentation at the time of delivery.

Customer Service

• Provide professional, courteous, and respectful service during all customer interactions.
• Resolve customer concerns or elevate issues to management as appropriate.
• Maintain a positive company image in customers' homes and communities.
• Educate customers on product care and rental agreement expectations.

Merchandise Recovery & Service

• Assist with the pickup and return of merchandise when required.
• Inspect merchandise upon delivery and retrieval for damages or maintenance needs.
• Perform minor repairs, maintenance, and cleaning of products as needed.
• Report service issues and delivery concerns to management promptly.

Inventory & Warehouse Support

• Assist with inventory counts and merchandise organization.
• Maintain a clean, organized, and safe warehouse environment.
• Prepare merchandise for future deliveries and showroom displays.
• Support store operations and special projects as assigned.

Safety & Compliance

• Operate company vehicles safely and in accordance with all traffic laws.
• Conduct vehicle inspections and report maintenance needs.
• Follow all company safety procedures and loss prevention guidelines.
• Maintain confidentiality of customer and company information.

Requirements

Qualifications Required

• Must be over the age of 21 to drive a vehicle for work (insurance requirement)
• High school diploma or GED preferred.
• Valid driver's license with an acceptable driving record.
• Ability to pass background checks and meet company driving requirements.
• Strong customer service and communication skills.
• Basic mechanical aptitude and problem-solving ability.
• Ability to work a flexible schedule, including evenings and Saturdays when needed.

Physical Requirements

• Frequently lift, move, push, or carry up to 100 pounds with assistance.
• Ability to safely maneuver large appliances, furniture, and electronics.
• Stand, walk, bend, kneel, climb stairs, and lift repeatedly throughout the workday.
• Ability to work both indoors and outdoors in varying weather conditions.