Maternal Health Coach (Part-Time, Hybrid)

Mass General Brigham; Boston (MA); Hybrid; USD 36,000 - 44,000; Part time

Benefits offered by this job

Hybrid work arrangement

Job summary

Mass General Brigham is seeking a Family Partner to support pregnant and new mothers through the MGB Family Partnership Program. This 20-hour/week role covers Southern Jamaica Plain and surrounding communities, delivering coaching and health education across hospital and community settings.

You will enroll participants, assess needs, develop care plans, and connect families with clinical teams and community resources, meeting clients post-delivery and coordinating care throughout the care

Qualifications

• Bachelor's Degree in Public Health, Social Work, Related Field of Study or equivalent years of experience.
• 2-3 years of experience in community health outreach, health education, or related field.
• Experience as a case manager/patient navigator/community health worker preferred.
• Bilingual skills strongly preferred (e.g., Spanish, Haitian Kreyol).
• Strong communication and interpersonal skills; able to interact with diverse populations.
• Ability to work in multiple settings (hospital, community sites, centers).
• Self-motivated, team player, thrives in fast-paced environment.
• Knowledge of Boston communities and local resources is a plus.

Responsibilities

• Participate in Family Partner trainings to support healthy pregnancies and self-management.
• Enroll eligible individuals into the MGB Maternal Community Health Family Partnership Program.
• Complete initial assessment to identify clinical and social health goals and create a care plan.
• Support participants in navigating prenatal and postpartum care and liaise with clinical teams.
• Deliver 1:1 coaching and health education via text, phone, video, Patient Gateway, and in-person visits.
• Refer participants to external partners and internal MGB providers and ensure warm handoffs.
• Document patient tracking in EMR and related systems.
• Meet with every client at 96 hours post-delivery and address immediate needs.
• Participate in Family Partnership Program initiatives and maternal health programming.
• Support Cradles to Crayons activities and other community partnerships.

Skills

Community Health Outreach

Case Management

Bilingual Ability

Interpersonal Skills

EMR/Data Entry

Education

Bachelor's Degree in Public Health, Social Work, Related Field of Study or equivalent years of experience

Job description

Mass General Brigham is seeking a Family Partner to support pregnant and new mothers through the MGB Family Partnership Program. This 20-hour/week role covers Southern Jamaica Plain and surrounding communities, delivering coaching and health education across hospital and community settings.

You will enroll participants, assess needs, develop care plans, and connect families with clinical teams and community resources, meeting clients post-delivery and coordinating care throughout the care