Materials Management Technical Support, Senior Manager

Vertex Pharmaceuticals; Boston (MA); On-site; USD 129,000 - 193,000; Full time

Benefits offered by this job

Annual bonus

Equity awards

On-site work

Job summary

Vertex Pharmaceuticals in Boston is seeking a Senior Manager to develop and execute the Materials Management technical support strategy for manufacturing operations and material control processes. You will oversee system reconciliation, change controls, risk assessments, and GMP documentation while collaborating with Manufacturing, PD, QC, and Facilities to ensure compliant material flows.

You will lead SOP development, KPI design, and cross-functional escalation for material issues, driving

Qualifications

• Experience in manufacturing support operations and cGMP material control.
• Proficient with ERP/MRP/WMS and related supply chain systems.
• Lean Six Sigma Green Belt or Black Belt preferred.

Responsibilities

• Develop and execute Materials Management strategy for Manufacturing support operations.
• Own SOPs, work instructions, and documentation for commercial Materials Management and tech transfer.
• Lead integration of Materials Management digital systems (ERP, MRP, WMS, Serialization) with compliant material flows.
• Escalate and coordinate resolution of Material Management issues with SMEs and management.
• Support deviation management, CAPA, and change control activities.
• Collaborate with MSP program managers to monitor performance and update statements of work.

Skills

Materials management

ERP/MRP/WMS

Lean Six Sigma Green Belt

Technical writing

Education

BS/MS in Supply Chain

Job description

Job Description

General Summary:

Reporting to the Director, Materials Operations, this role is responsible for developing and executing the Materials Management Technical Support strategy for Manufacturing support operations, material control process design, compliant material flows, and system reconciliation in support of product commercialization. The individual will also support key Materials Management systems and processes, including change controls, risk assessments, deviations, and GMP documentation.

This role provides oversight of commercial material control process development, materials management system design, warehouse material flows and performance monitoring. The Senior Manager will collaborate cross-functionally with Manufacturing, Process Development (PD), Quality Control (QC), Operational Quality, Facilities, Operations, and other stakeholders to enable compliant material flows and sustained manufacturing support.

Key Duties and Responsibilities:

• Own the development of SOPs, work instructions, and related documentation required for commercial Materials Management, and tech transfer of new products and programs
• Represent Materials Management at cross-functional daily management meetings, maintaining visibility to technical issues and action plans across warehouses and production staging areas
• Develop strategy and procedures for integrating Materials Management digital systems (ERP, MRP, WMS, Serialization, etc.) with compliant material flows. Identify Key Performance Indicators (KPI) and reconciliation processes
• Serve as the primary escalation point for Material Management issues; coordinate resolution with subject matter experts and communicate status to management
• Support deviation management, CAPA, and change control activities, as needed. Serve as the process SME for Materials Management. Support Materials Management investigations and root cause analyses
• Partner with Managed Service Provider program managers to monitor performance, optimize schedules, and update statements of work to support evolving business requirements
• Identify warehouse and material control innovations to drive efficiencies at scale
• Implement standard work, process confirmations, and support tiered management initiatives
• Design and maintain physical and system material flows, deploying Kanban systems and other methodologies to support 24x7 manufacturing
• Lead Technical Support initiatives, contribute to strategy development, and lead team resources to achieve Material Operations objectives.
• Oversee the sustained performance and continuous improvement of cell and gene therapy Materials Management processes.
• Ensure compliance with all regulatory, corporate, and Quality System requirements

Knowledge and Skills:

• Demonstrated experience in manufacturing support operations, warehouse management, and cGMP material control
• Proficient in ERP/MRP/WMS and related supply chain systems
• Strong technical problem-solving, technical writing, and presentation skills. Lean Six Sigma Green Belt or Black Belt preferred
• Strong sense of urgency, with the ability to expedite issues promptly and communicate transparently with stakeholders and management
• Ability to work independently with minimal supervision, manage multiple priorities, and support several projects simultaneously
• Strong interpersonal, collaboration, and teamwork skills

Education and Experience:

• BS or MS in Supply Chain or a related discipline
• 6 years of experience supporting site-based materials management in cell and gene therapy manufacturing, biopharmaceutical manufacturing, or a related pharmaceutical environment
• 3 years of leadership experience

Pay Range:

$128,800 - $193,200

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

Flex Designation:

On-Site Designated

Flex Eligibility Status:

In this On-Site designated role, you will work five days per week on-site with ad hoc flexibility. Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed