Material Recovery Assistant Manager

Goodwill of Central & Northern Arizona; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical plans

HRA

Dental plans

Vision plan

401K – Traditional and Roth

Life insurance

Employee Assistance Program (EAP)

Paid time off

Paid sick and vacation

Paid holidays

Job summary

Goodwill of Central & Northern Arizona is seeking a Manager of Material Recovery to oversee Salvage, Recycling, and E‑waste operations at our Phoenix facility. You will lead a team, coordinate daily activities, and drive results aligned with store and mission goals.

You will build partnerships with carriers and buyers, manage costs, and ensure compliance with safety and environmental regulations while representing Goodwill’s values in the community.

Qualifications

• High School Diploma, GED, or equivalent work experience.
• 1–2 years’ work experience in Retail Management, preferably thrift.
• Strong communication skills, both written and verbal.
• Valid driver's license and clean MVR.
• Ability to pass a background check and drug screen.

Responsibilities

• Oversee Salvage, Recycling, and E-waste operations.
• Lead the team and drive daily operations to meet goals.
• Maintain relationships with shipping companies and salvage buyers.
• Ensure safety, security, and regulatory compliance.

Skills

Communication skills

Retail management

Driver's license

Background check

Education

High School Diploma / GED

Job description

Job Title

Manager of Material Recovery

Location

515 N 51st Ave, Phoenix, Arizona 85043.

Contact

[phone] | [e-mail]

Position Overview

Works with the Manager of Material Recovery for the oversight, leadership and results for Salvage, Recycling and E‑waste operations for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Assists with directing all aspects of daily operations, leading the team and driving the business for both short and long‑term success.

Essential Duties and Responsibilities

• Assists with executing the department operations plan to achieve required targeted growth in daily, monthly, quarterly, and yearly goals for profit and revenue.
• Assists with monitoring and recording product levels daily to achieve bottom line in sales budget against targets.
• Ensures payroll costs and operating costs are managed to budget.
• Creates and maintains ongoing relationships with shipping companies and salvage buyers.
• Works to de‑escalate customer situations while finding an appropriate solution.
• Partners with community businesses and organizations to promote the GCNA mission.
• Serves as a Goodwill ambassador to the community.
• Makes decisions on matters relating to the day‑to‑day operations within his/her defined work area.
• Assists Manager of Salvage Operations to analyze and develop pricing for salvage product in accordance with current market value.
• Oversees proper handling, sorting, and environmentally responsible disposal of e‑waste in accordance with all local, state, and federal regulations.
• Ensures that team members are operating per company standards and procedures, relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to team members and the business.
• Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Retail Sales Lead, Shift Lead, and Retail Sales Associates.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Plays critical role in driving company culture change efforts and change management processes.
• Performs other related duties, as assigned.

Minimum Qualifications

• High School Diploma, GED, or equivalent work experience.
• 1-2 years’ work experience in Retail Management, preferably thrift.
• Strong communication skills, both written and verbal.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.

Benefits

• 3 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K – Traditional and Roth Plans
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• Paid Sick and Vacation
• Paid Holidays

Company Culture and Mission

Become a valued member of an organization where good work meets community impact.

Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities.

Goodwill provides no‑cost career development, training, and education services to help individuals build a better life for themselves and their families.

Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other.

With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Equal Opportunity Employment

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.