Material Recovery Assistant Manager

Goodwill of Central and Northern Arizona; Phoenix (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Plans

HRA

Dental Plans

Vision Plan

401K Plans

Life Insurance

Employee Assistance Program

Paid Time Off

Paid Holidays

Job summary

Goodwill of Central and Northern Arizona is seeking a manager for Salvage Operations to oversee Recycling and E-waste activities in Phoenix, AZ. The role focuses on driving daily operations, team leadership and achieving short- and long-term goals in a community-focused retail environment.

Responsibilities include budgeting, pricing analysis, vendor relationships, and ensuring compliance with safety and environmental regulations, while embodying Goodwill core values and supporting store teams.

Qualifications

• Minimum high school education or equivalent work experience.
• 1–2 years of retail management experience preferred.
• Excellent communication skills, both written and verbal.
• Valid drivers license and clean MVR.

Responsibilities

• Assist with executing department operations plan to achieve targeted growth.
• Assist with monitoring product levels to meet sales targets.
• Ensure payroll and operating costs stay within budget.
• Develop relationships with shipping companies and salvage buyers.
• Support customer issue resolution and escalate when needed.
• Collaborate with community partners to promote GCNA mission.

Skills

Strong communication

Retail management experience

Valid drivers license

Background check/drug screen

Education

High School Diploma, GED, or equivalent

Job description

515 N 51st Ave Phoenix Arizona, 85043, [phone]Starting Pay :$47,000.00 Annual

Position Description:

Works with the Manager of Material Recovery for the oversight, leadership and results for Salvage, Recycling and E-waste operations for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Assists with directing all aspects of daily operations, leading the team and driving the business for both short and long-term success.

Essential Duties and Responsibilities:

• Assists with executing department operations plan to achieve required targeted growth in daily, monthly, quarterly, and yearly goals for profit and revenue.

• Assists with monitoring and recording products levels daily to achieve bottom line in sales budget against targets.

• Ensures payroll costs and operating costs are managed to budget.

• Creates and maintains ongoing relationships with shipping companies and salvage buyers.

• Works to de-escalate customer situations while finding an appropriate solution.

• Partners with community businesses and organizations to promote the GCNA mission.

• Serves as a Goodwill ambassador to the community.

• Makes decisions on matters relating to the day-to-day operations within his/her defined work area.

• Assists Manager of Salvage Operations to analyze and develop pricing for salvage product in accordance with current market value.

• Oversees proper handling, sorting, and environmentally responsible disposal of e-waste in accordance with all local, state, and federal regulations.

• Ensures that team members are operating per company standards and procedures, relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to team members and the business.

• Partners with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.

• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Retail Sales Lead, Shift Lead, and Retail Sales Associates.

• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.

• Plays critical role in driving company culture change efforts and change management processes.

• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• High School Diploma, GED, or equivalent work experience

• 1-2 years' work experience in Retail Management, preferably thrift

• Strong communication skills, both written and verbal

• Valid drivers' license and clean MVR

• Ability to pass a background check and drug screen, where applicable for position

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 3 Medical Plans.
• Employer Funded Health Reimbursement Account (HRA).
• 3 Dental Plans.
• Vision Plan.
• 401K Traditional and Roth Plans.
• Employer Paid Life Insurance.
• Employee Assistance Program (EAP).
• Paid Time Off; Sick and Vacation.
• Paid Holidays.

These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.